*snip* Of course I do get an apology when I give in and go and fix their code for them, but still I am getting a bit sick of it now *snip*
Why are you bitching about this? You're running a business, right? Charge people for the support time it took to fix their site and be happy that you're able to provide the service that other hosting companies can't or won't. If it turns out that it's not their fault, thank them for finding an error in your systems. Sheesh! Spike -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Snake Hollywood Sent: Tuesday, February 03, 2004 5:58 AM To: [EMAIL PROTECTED] Subject: RE: [ cf-dev ] cfstandards...coming soon! Lets hope this might teach more people how to build frameworks and write modular code instead of pissing about with Fusecrap. <cf_bitch> Yes I am having a moan about fusebox again. Why? Because we have an increasing number of hosting customers with sites written in fusebox, and most of them has come to us at some point with a broken site or a cferror and have insisted it is oour fault and there is a problem with our servers insisting there is no problem with their code. We (meaning me) then have to go and debug their fusebox code to find the error and prove it's not our fault. On the occasions where I have said, sorry your sites written in fusebox that's the problem, I have got back quite a lot of abuse along the lines of "I thought you were meant to be a good hosting company", "this is shit service", "there is nothing wrong with our code we know what we are doing"... Etc etc... Of course I do get an apology when I give in and go and fix their code for them, but still I am getting a bit sick of it now, because it's always fusebox apps this happens with. I don't mind so much when it's regular code as I can usually tell what the problem is without having to wade around in their code first. I am absolutely adamant now that fusebox promotes developers to produce and use code they do not understand and to write apps they cannot debug. </cf_bitch> Now all our customers who are on this list prob wont dare ask me about fusebox problems now :-) Don't be scared I'm lovely really... Russ Michaels Macromedia/Allaire Certified ColdFusion Developer CFMX Hosting Phone: 0845 456 3487 Tech Support: 0906 9607800 FAX: 0709 2212 636 WEB: cfmxhosting.co.uk >Please use the support helpdesk on our web site to submit support >tickets.< Join our ColdFusion Developer discussion lists. Send an e-mail to [EMAIL PROTECTED] > -----Original Message----- > From: Simon Horwith [mailto:[EMAIL PROTECTED] > Sent: 03 February 2004 11:37 > To: UK DevList (E-mail) > Subject: [ cf-dev ] cfstandards...coming soon! > > > I apologize to those of you have already read this post on CF-Talk, > but since I publicly mentioned it on that list and I'd briefly > mentioned it on some other lists some time ago without divulging any > details, I thought I'd post the information to this list so that you > are more aware of the project I've begun. The site is > cfstandards.org, and is committed to the definition of ColdFusion > Standards in application functionality and coding practices. The > site's still under development, but you can sign up for the > newsletter, begin making suggestions for projects, and apply to be a > volunteer right now. I'll diverge more details when the time is right, > but for now I'll let you all know a few things about the project: > > 1. all of the code is open source and free > > 2. the site will not be a distribution point for UDFs, custom tags, > etc. The purpose of the site is to develop modules for functionality > common to web applications... very similar to jakarta and the J2EE > specification itself > > 3. in addition to modules for "plug and play" functionality, the site > will also begin defining development best practices... this will > include CFML syntax, the organization of code, documentation, and more > > 4. I am putting together a panel of experts in the industry - > development gurus and representatives from the big industry players - > to make decisions regarding these best practices and to make decisions > regarding which proposed projects and standards to accept and reject > > 5. all of the modules will adhere to these coding standards and the > panel, along with other cfstandards gurus, will determine whether or > not content submitted by volunteers meets these coding standards > > > There's a little bit of information about the project on the > site right now > (http://www.cfstandards.org) but like I said, there will be a > lot more functionality and information very soon. I have > already begun receiving emails from developers that read > about the project in my MAX summary back in November (page 2 > of http://sys-con.com/coldfusion/article.cfm?id=684) and I > encourage any developers on the UK Devlist that are > interested in contributing to contact me off-list via email > or via the web site if you wait a day or two. > > > ~Simon > > > Simon Horwith > CTO, Etrilogy Ltd. > Member of Team Macromedia > Macromedia Certified Instructor > Certified Advanced ColdFusion MX Developer > Certified Flash MX Developer > CFDJList - List Administrator > http://www.how2cf.com/ > > > > > -- > ** Archive: http://www.mail-archive.com/dev%40lists.cfdeveloper.co.uk/ > > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: > [EMAIL PROTECTED] For human help, e-mail: > [EMAIL PROTECTED] > -- ** Archive: http://www.mail-archive.com/dev%40lists.cfdeveloper.co.uk/ To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] For human help, e-mail: [EMAIL PROTECTED] -- ** Archive: http://www.mail-archive.com/dev%40lists.cfdeveloper.co.uk/ To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] For human help, e-mail: [EMAIL PROTECTED]
