Hi Jacqueline,
Jacqueline Rahemipour wrote:
[...]
ok... I try to specify it...
Thanks a lot, this will be of great help for me :)
One more question : On your wiki, each module contains a list of file
names. If I can see the file names at the top the OLH page, how did you
get them listed ?
Thanks again, and even in German, the review will help too :)
Kind regards
Sophie
First, we tried to find a team, which is able to review the online-help.
The reviewers needed to have knowledge about at least one of the modules
(Writer, Calc, etc.), if possible not only in OOo 2.x but also in 1.x,
so I asked on our users mailinglist for help, too. Experience in filing
issues was not important for that, because it is very easy to file the
help-issues as we had proper instructions for that.
We now have a team about 9 community-members, who read all of the 2236
(!) online-help-files and this work still goes on. We divided the work
in sections and the more experienced reviewers assumed the
responsibility for every section and organized the teams.
Still in progress is the review of writer and basic and we have to
review calc again, because this part was basically checked for spelling
mistakes, not regarding the content.
We read all the files checking
- spelling, grammar and phrasing
- formatting
- correct UI-strings
- changes from 1.x to 2.x
So we had to compare the descriptions with the UI, not only regarding
the correct strings, but also regarding a possible changing of the
functionality. In cases of doubt we additionally checked the
specification documents.
In case of mistakes which occured because the functionality changed from
1.x to 2.x we checked the english online-help, too.
The reviewers filed the issues in l10n/helpcontent and assigned it to
iano and me. Regina and I confirmed the issues. When it was foreseeable,
that we have so many issues, Rafaella decided, that Berit Bonde and Sven
Klawitter help fixing them directly in the database.
For organising the review in detail we used a wiki:
http://ooowiki.de/ReviewOnlineHelp
If the reviewers had concrete questions, they could ask on our qa
mailinglist and in our german irc-channel.
Short before our visit in Hamburg I asked the reviewers some questions
about the review, how we can optimize the process and so on. Together
with a small statistic I resumed the answers here (only in german, sorry):
http://de.openoffice.org/files/documents/66/3184/Review_OnlineHilfe.pdf
Regards,
Jacqueline
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