Hey John, to (1): I came up with this idea I think 2 or 3 times, but not specific for that long log case, more as a General solution. Creating a template for Bugs with a description and steps to reprocuce, etc. So that can prevent (not 100% for sure) first, developers from creating tickets only when an exception came up and they want to catch them in a single line ticket and it will make the tickets more valuable. Here is my proposal: https://pastebin.com/hcx7SDUb
Feel free to have a look/change it and maybe we can create a Infra ticket soon for that improvement. I think there are not that much concerns about it so it is good to go. Cheers Chris Von: John Neffenger Gesendet: Dienstag, 5. November 2019 18:15 An: Apache NetBeans Betreff: Add an issue description template I notice that many new issues are created by copying and pasting the entire UI Log or IDE Log (or both) from a NetBeans View Data error report into the issue description field. The Jira formatting makes it difficult to find the error and stack trace, and the large amount of text, often interpreted as Jira notation, causes my browser to hang when editing it. For example, I managed to move the log files to Attachments and the Docs Text to Description in the following issue, but it wasn't easy, and this was on a powerful workstation with the latest Firefox. NETBEANS-3340: Code Completion/Insertion Stops Working. Internal Exception Thrown https://issues.apache.org/jira/browse/NETBEANS-3340 I have three questions: (1) Could we add some template text to the Create Issue Description field asking people to add the UI Log and IDE Log as attachments, preferably with a ".txt" file extension so that they open right in the browser? (2) As a longer-term solution, may I open an Improvement Issue to add a Save button to the NetBeans View Data report that will save the UI Log and IDE Log as text files for attaching later instead of asking people to copy and paste them? See the current text below. [*] (3) It appears that these exception reports are logged automatically somewhere. Where on the Internet are all these exceptions being recorded? If we already have them, we don't need the Jira issue. Thanks, John ---------- [*] Report Problem text: You have found a bug in the application! Please help Apache NetBeans by reporting this problem to our bug tracking system. Click View Data button, copy the exception and submit it together with detailed information about what you were trying to achieve before the problem occurred in JIRA. Thank you for helping us make Apache NetBeans better! --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@netbeans.apache.org For additional commands, e-mail: dev-h...@netbeans.apache.org For further information about the NetBeans mailing lists, visit: https://cwiki.apache.org/confluence/display/NETBEANS/Mailing+lists
