Sorry, Chris, but overall, I'd say I come down on the side of "have involved conversations via email and not on JIRA." For all the wonderful interfaces, apps, etc., out there, I think that email is still the most accessible medium across devices, OSes, etc.
On Fri, Dec 10, 2010 at 3:34 PM, Mattmann, Chris A (388J) < [email protected]> wrote: > Hugs back to you bud. I'll point you to the proliferation of operating > systems, IDEs and other devices. Not everyone can be perfect and use a Mac, > Eclipse and Maven :) > > But I put up with them nonetheless :) > > Cheers, > Chris > > Sent from my iPhone > > On Dec 10, 2010, at 2:42 PM, "Justin Erenkrantz" <[email protected]> > wrote: > > > On Fri, Dec 10, 2010 at 2:33 PM, Mattmann, Chris A (388J) > > <[email protected]> wrote: > >> Yeah JIRA isn't exactly intended for consuming over email. I usually > just click the links when the email comes so that I can be taken to the real > place that the magic happens: JIRA itself. > > > > That's the crux of my concern - an issue tracker shouldn't be the > > place that "magic" happens. > > > > I shouldn't be forced to follow JIRA to know that you are vetoing > something. > > > >> Eh, I'm not sure on this one. I think it depends on how you consume the > information from JIRA or a mailing list. A mailing list discussion may be > great if you're on the go, or reading it on your blackberry: easy to reply > to, quickly able to read, that type of thing. However, what if you want to > search it? Or search across a number of them? Google is great for that too, > (as are the mail archives) but there's some extra clicks there that you have > to do to find what's going on. It's also not real time in terms of being > able to search latest issues. Some mail-archive systems are real time, but > you have to leave the context of your reader to go use them (open a browser, > click, click, that type of thing). > >> ...snip, snip... > > > > Perhaps, you might not have understood what I was suggesting. So, > > I'll point you at Karl Fogel's section from Producing OSS entitled "No > > Conversations in the Bug Tracker": > > > > http://producingoss.com/en/bug-tracker-usage.html > > > > As usual, Karl states it far more eloquently than I can. And, *of > > course*, Karl has an entire section related to exactly this. > > > > *hugs* -- justin >
