On Sat, Dec 11, 2010 at 9:35 PM, Mattmann, Chris A (388J)
<[email protected]> wrote:
> I likened the debate to being which OS is best, which IDE is best, etc., 
> because the truth of the matter is: none of them are, and there's more than 
> one way to skin a cat.

I apologize for getting meta and sticking on this point, but I'd like
to ensure we don't place artificial barriers to contributions by
having lengthy conversations and votes inside of an issue tracker.

I find the OS/IDE analogy rather weak - the fact that I use Mac OS X,
GMail, or refuse to use Eclipse doesn't impact you in what OS or IDE
you use.  I have options to contribute constructively to any
discussions even respecting my choices (and you do yours).  However,
the fact that you use JIRA for detailed design discussions and
conversations means that no one else can follow detailed conversations
via email efficiently - and are forced to use JIRA.

The fundamental issue is that you can't follow or contribute to a
lengthy conversation in JIRA without using JIRA.  If you actually
tried to follow along via email, first off, you can't reply to issues
via email.  Furthermore, JIRA's emails don't have proper references or
threading, so you just get a bazillion individual non-related posts.
In Gmail, since it has no other clues, it does try to group all
comments from one author together - so it means that I see all of
Brian's comments on an issue in one "conversation" and all of your
comments in a completely separate "conversation".  It's very very
painful to follow as I see Brian's responses to you first without
seeing your comments first.  My head hurts trying to follow along -
ugh.

Email is a great common denominator that lets people use the tools and
workflow they desire.  JIRA doesn't.  It raises the bar significantly
for contributing to discussions.  Again, JIRA is acceptable for issue
tracking, but please let's not make it the place where conversations
and votes are held.  -- justin

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