Dear Vasiliy,
As you requested, here is the log output.
We deleted that user entry in database that was giving “internal error
Return to Home page”. Then, everything worked fine. But later, the
same error appeared while deleting another user. Then, we deleted this
new user entry in database. Now everything is working fine again.
In sum, the error regarding deletion of user appears randomly. The
solution is to delete the entry of that specific user in the mysql
database and recreate the user entry. We are using mysql-JDBC-5.1.34.
and MySQL 5.1.37.
---
DEBUG 10-15 16:45:22.663 MailHandler.java 245001 258
org.apache.openmeetings.mail.MailHandler
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9]
- sendMails enter ...
DEBUG 10-15 16:45:22.666 MailHandler.java 245004 260
org.apache.openmeetings.mail.MailHandler
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9]
- Number of emails in init queue 1
DEBUG 10-15 16:45:22.678 MailHandler.java 245016 218
org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - Message
sending in progress
DEBUG 10-15 16:45:22.678 MailHandler.java 245016 219
org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - To:
[email protected]
DEBUG 10-15 16:45:22.678 MailHandler.java 245016 220
org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - Subject:
Your Communicate and Collaborate account details
DEBUG 10-15 16:45:22.678 MailHandler.java 245016 182
org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - getMimeMessage
DEBUG 10-15 16:45:22.678 MailHandler.java 245016 144
org.apache.openmeetings.mail.MailHandler [taskExecutor-4] -
getBasicMimeMessage
DEBUG 10-15 16:45:22.687 MailHandler.java 245025 218
org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - Message
sending in progress
DEBUG 10-15 16:45:22.687 MailHandler.java 245025 219
org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - To:
[email protected]
DEBUG 10-15 16:45:22.687 MailHandler.java 245025 220
org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - Subject:
Your Communicate and Collaborate account details
DEBUG 10-15 16:45:22.687 MailHandler.java 245025 182
org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - getMimeMessage
DEBUG 10-15 16:45:22.687 MailHandler.java 245025 144
org.apache.openmeetings.mail.MailHandler [taskExecutor-3] -
getBasicMimeMessage
DEBUG 10-15 16:45:22.688 MailHandler.java 245026 265
org.apache.openmeetings.mail.MailHandler
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9]
- ... sendMails done.
ERROR 10-15 16:45:23.175 MailHandler.java 245513 228
org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - Error while
sending message
javax.mail.AuthenticationFailedException: 535 Authentication Failed for
CoscendCC
at
com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:826)
~[mail-jar-1.4.7.jar:1.4.7]
at
com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:761)
~[mail-jar-1.4.7.jar:1.4.7]
at
com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:685)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:317)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:176)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:125)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Transport.send0(Transport.java:194)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Transport.send(Transport.java:124)
~[mail-jar-1.4.7.jar:1.4.7]
at
org.apache.openmeetings.mail.MailHandler$1.run(MailHandler.java:224)
~[openmeetings-core-3.0.7-RELEASE.jar:na]
at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
[na:1.7.0_67]
at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
[na:1.7.0_67]
at java.lang.Thread.run(Thread.java:745) [na:1.7.0_67]
ERROR 10-15 16:45:23.179 MailHandler.java 245517 228
org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - Error while
sending message
javax.mail.AuthenticationFailedException: 535 Authentication Failed for
CoscendCC
at
com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:826)
~[mail-jar-1.4.7.jar:1.4.7]
at
com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:761)
~[mail-jar-1.4.7.jar:1.4.7]
at
com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:685)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:317)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:176)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:125)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Transport.send0(Transport.java:194)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Transport.send(Transport.java:124)
~[mail-jar-1.4.7.jar:1.4.7]
at
org.apache.openmeetings.mail.MailHandler$1.run(MailHandler.java:224)
~[openmeetings-core-3.0.7-RELEASE.jar:na]
at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
[na:1.7.0_67]
at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
[na:1.7.0_67]
at java.lang.Thread.run(Thread.java:745) [na:1.7.0_67]
DEBUG 10-15 16:46:22.660 MailHandler.java 304998 258
org.apache.openmeetings.mail.MailHandler
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10]
- sendMails enter ...
DEBUG 10-15 16:46:22.663 MailHandler.java 305001 260
org.apache.openmeetings.mail.MailHandler
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10]
- Number of emails in init queue 1
DEBUG 10-15 16:46:22.672 MailHandler.java 305010 218
org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - Message
sending in progress
DEBUG 10-15 16:46:22.672 MailHandler.java 305010 219
org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - To:
[email protected]
DEBUG 10-15 16:46:22.672 MailHandler.java 305010 220
org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - Subject:
Your Communicate and Collaborate account details
DEBUG 10-15 16:46:22.672 MailHandler.java 305010 182
org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - getMimeMessage
DEBUG 10-15 16:46:22.672 MailHandler.java 305010 144
org.apache.openmeetings.mail.MailHandler [taskExecutor-5] -
getBasicMimeMessage
DEBUG 10-15 16:46:22.674 MailHandler.java 305012 265
org.apache.openmeetings.mail.MailHandler
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10]
- ... sendMails done.
ERROR 10-15 16:46:23.120 MailHandler.java 305458 228
org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - Error while
sending message
javax.mail.AuthenticationFailedException: 535 Authentication Failed for
CoscendCC
at
com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:826)
~[mail-jar-1.4.7.jar:1.4.7]
at
com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:761)
~[mail-jar-1.4.7.jar:1.4.7]
at
com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:685)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:317)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:176)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Service.connect(Service.java:125)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Transport.send0(Transport.java:194)
~[mail-jar-1.4.7.jar:1.4.7]
at javax.mail.Transport.send(Transport.java:124)
~[mail-jar-1.4.7.jar:1.4.7]
at
org.apache.openmeetings.mail.MailHandler$1.run(MailHandler.java:224)
~[openmeetings-core-3.0.7-RELEASE.jar:na]
at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
[na:1.7.0_67]
at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
[na:1.7.0_67]
at java.lang.Thread.run(Thread.java:745) [na:1.7.0_67]
DEBUG 10-15 16:46:27.614 SessiondataDao.java 309952 404
org.apache.openmeetings.db.dao.server.SessiondataDao
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1]
- ****** clearSessionTable:
DEBUG 10-15 16:46:27.618 MeetingReminderJob.java 309956 34
org.apache.openmeetings.quartz.scheduler.MeetingReminderJob
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-2]
- MeetingReminderJob.execute
DEBUG 10-15 16:46:27.619 SessiondataDao.java 309957 408
org.apache.openmeetings.db.dao.server.SessiondataDao
[org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1]
- clearSessionTable: 1
Thank you.
Sincerely,
Susheel Jalali
Coscend Communications Solutions
[email protected]_
Web site:www.Coscend.com <http://www.Coscend.com>
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Messages from Coscend Communications Solutions' posted
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On 10/15/15 14:46, Vasiliy Degtyarev wrote:
Hello Susheel,
Please send openmeetings.log file with errors stack and explain more
details.
Thanks,
Vasiliy
On 15.10.2015 13:13, Susheel Jalali wrote:
Dear Maxim,
We created an internal user and right after that this "Internal
Error" happened.
In Chrome the Menu Items started scrolling UPWARDS. However in
Firefox the Menu Items were normal (downwards), but the user could
not be deleted.
Could this be due to database corruption. If so, can we delete that
particular user from database and after that database will work.
Tables "user_data" and "user_contact" have no rows (empty set).
From which Table should we delete this user?
Is this installation recoverable, or should we re-install the whole
database?
Sincerely,
--
Susheel Jalali
Coscend Communications Solutions
[email protected]
Web site:www.Coscend.com
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