the log you have provided has nothing in common with user deletion (it is regarding mail sending and is not affecting UI) deleting user directly in DB is not solution unfortunately, it is workaround :)
if you will see "Internal error" again, please send me the part of the log with exception, so I can investigate and fix it :) Thanks in advance On Fri, Oct 16, 2015 at 12:16 PM, Susheel Jalali <[email protected] > wrote: > Dear Vasiliy, > > As you requested, here is the log output. > > We deleted that user entry in database that was giving “internal error > Return to Home page”. Then, everything worked fine. But later, the same > error appeared while deleting another user. Then, we deleted this new user > entry in database. Now everything is working fine again. > > In sum, the error regarding deletion of user appears randomly. The > solution is to delete the entry of that specific user in the mysql database > and recreate the user entry. We are using mysql-JDBC-5.1.34. and MySQL > 5.1.37. > > --- > DEBUG 10-15 16:45:22.663 MailHandler.java 245001 258 > org.apache.openmeetings.mail.MailHandler > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9] - > sendMails enter ... > DEBUG 10-15 16:45:22.666 MailHandler.java 245004 260 > org.apache.openmeetings.mail.MailHandler > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9] - > Number of emails in init queue 1 > DEBUG 10-15 16:45:22.678 MailHandler.java 245016 218 > org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - Message sending > in progress > DEBUG 10-15 16:45:22.678 MailHandler.java 245016 219 > org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - To: > [email protected] > DEBUG 10-15 16:45:22.678 MailHandler.java 245016 220 > org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - Subject: Your > Communicate and Collaborate account details > DEBUG 10-15 16:45:22.678 MailHandler.java 245016 182 > org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - getMimeMessage > DEBUG 10-15 16:45:22.678 MailHandler.java 245016 144 > org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - > getBasicMimeMessage > DEBUG 10-15 16:45:22.687 MailHandler.java 245025 218 > org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - Message sending > in progress > DEBUG 10-15 16:45:22.687 MailHandler.java 245025 219 > org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - To: > [email protected] > DEBUG 10-15 16:45:22.687 MailHandler.java 245025 220 > org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - Subject: Your > Communicate and Collaborate account details > DEBUG 10-15 16:45:22.687 MailHandler.java 245025 182 > org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - getMimeMessage > DEBUG 10-15 16:45:22.687 MailHandler.java 245025 144 > org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - > getBasicMimeMessage > DEBUG 10-15 16:45:22.688 MailHandler.java 245026 265 > org.apache.openmeetings.mail.MailHandler > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-9] - > ... sendMails done. > ERROR 10-15 16:45:23.175 MailHandler.java 245513 228 > org.apache.openmeetings.mail.MailHandler [taskExecutor-3] - Error while > sending message > javax.mail.AuthenticationFailedException: 535 Authentication Failed for > CoscendCC > > at > com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:826) > ~[mail-jar-1.4.7.jar:1.4.7] > at > com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:761) > ~[mail-jar-1.4.7.jar:1.4.7] > at > com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:685) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Service.connect(Service.java:317) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Service.connect(Service.java:176) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Service.connect(Service.java:125) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Transport.send0(Transport.java:194) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Transport.send(Transport.java:124) > ~[mail-jar-1.4.7.jar:1.4.7] > at > org.apache.openmeetings.mail.MailHandler$1.run(MailHandler.java:224) > ~[openmeetings-core-3.0.7-RELEASE.jar:na] > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) > [na:1.7.0_67] > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > [na:1.7.0_67] > at java.lang.Thread.run(Thread.java:745) [na:1.7.0_67] > ERROR 10-15 16:45:23.179 MailHandler.java 245517 228 > org.apache.openmeetings.mail.MailHandler [taskExecutor-4] - Error while > sending message > javax.mail.AuthenticationFailedException: 535 Authentication Failed for > CoscendCC > > at > com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:826) > ~[mail-jar-1.4.7.jar:1.4.7] > at > com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:761) > ~[mail-jar-1.4.7.jar:1.4.7] > at > com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:685) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Service.connect(Service.java:317) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Service.connect(Service.java:176) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Service.connect(Service.java:125) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Transport.send0(Transport.java:194) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Transport.send(Transport.java:124) > ~[mail-jar-1.4.7.jar:1.4.7] > at > org.apache.openmeetings.mail.MailHandler$1.run(MailHandler.java:224) > ~[openmeetings-core-3.0.7-RELEASE.jar:na] > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) > [na:1.7.0_67] > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > [na:1.7.0_67] > at java.lang.Thread.run(Thread.java:745) [na:1.7.0_67] > DEBUG 10-15 16:46:22.660 MailHandler.java 304998 258 > org.apache.openmeetings.mail.MailHandler > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] - > sendMails enter ... > DEBUG 10-15 16:46:22.663 MailHandler.java 305001 260 > org.apache.openmeetings.mail.MailHandler > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] - > Number of emails in init queue 1 > DEBUG 10-15 16:46:22.672 MailHandler.java 305010 218 > org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - Message sending > in progress > DEBUG 10-15 16:46:22.672 MailHandler.java 305010 219 > org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - To: > [email protected] > DEBUG 10-15 16:46:22.672 MailHandler.java 305010 220 > org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - Subject: Your > Communicate and Collaborate account details > DEBUG 10-15 16:46:22.672 MailHandler.java 305010 182 > org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - getMimeMessage > DEBUG 10-15 16:46:22.672 MailHandler.java 305010 144 > org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - > getBasicMimeMessage > DEBUG 10-15 16:46:22.674 MailHandler.java 305012 265 > org.apache.openmeetings.mail.MailHandler > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-10] - > ... sendMails done. > ERROR 10-15 16:46:23.120 MailHandler.java 305458 228 > org.apache.openmeetings.mail.MailHandler [taskExecutor-5] - Error while > sending message > javax.mail.AuthenticationFailedException: 535 Authentication Failed for > CoscendCC > > at > com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:826) > ~[mail-jar-1.4.7.jar:1.4.7] > at > com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:761) > ~[mail-jar-1.4.7.jar:1.4.7] > at > com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:685) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Service.connect(Service.java:317) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Service.connect(Service.java:176) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Service.connect(Service.java:125) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Transport.send0(Transport.java:194) > ~[mail-jar-1.4.7.jar:1.4.7] > at javax.mail.Transport.send(Transport.java:124) > ~[mail-jar-1.4.7.jar:1.4.7] > at > org.apache.openmeetings.mail.MailHandler$1.run(MailHandler.java:224) > ~[openmeetings-core-3.0.7-RELEASE.jar:na] > at > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) > [na:1.7.0_67] > at > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) > [na:1.7.0_67] > at java.lang.Thread.run(Thread.java:745) [na:1.7.0_67] > DEBUG 10-15 16:46:27.614 SessiondataDao.java 309952 404 > org.apache.openmeetings.db.dao.server.SessiondataDao > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1] - > ****** clearSessionTable: > DEBUG 10-15 16:46:27.618 MeetingReminderJob.java 309956 34 > org.apache.openmeetings.quartz.scheduler.MeetingReminderJob > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-2] - > MeetingReminderJob.execute > DEBUG 10-15 16:46:27.619 SessiondataDao.java 309957 408 > org.apache.openmeetings.db.dao.server.SessiondataDao > [org.springframework.scheduling.quartz.SchedulerFactoryBean#0_Worker-1] - > clearSessionTable: 1 > > Thank you. > > Sincerely, > > Susheel Jalali > > Coscend Communications Solutions > > [email protected]_ > > Web site:www.Coscend.com <http://www.Coscend.com> > ------------------------------------------------------------------ > CONFIDENTIALITY NOTICE: See 'Confidentiality Notice Regarding E-mail > Messages from Coscend Communications Solutions' posted at: > http://www.Coscend.com/Terms_and_Conditions.html > > > On 10/15/15 14:46, Vasiliy Degtyarev wrote: > >> Hello Susheel, >> >> Please send openmeetings.log file with errors stack and explain more >> details. >> >> Thanks, >> Vasiliy >> >> On 15.10.2015 13:13, Susheel Jalali wrote: >> >>> Dear Maxim, >>> >>> We created an internal user and right after that this "Internal Error" >>> happened. >>> >>> In Chrome the Menu Items started scrolling UPWARDS. However in Firefox >>> the Menu Items were normal (downwards), but the user could not be deleted. >>> >>> Could this be due to database corruption. If so, can we delete that >>> particular user from database and after that database will work. >>> >>> Tables "user_data" and "user_contact" have no rows (empty set). >>> >>> From which Table should we delete this user? >>> >>> Is this installation recoverable, or should we re-install the whole >>> database? >>> >>> Sincerely, >>> >>> -- >>> Susheel Jalali >>> Coscend Communications Solutions >>> [email protected] >>> Web site:www.Coscend.com >>> ------------------------------------------------------------------ >>> >> > -- WBR Maxim aka solomax
