Thanks! WBR, Maxim (from mobile, sorry for the typos) On Oct 17, 2015 03:22, "Susheel Jalali" <[email protected]> wrote:
> Dear Maxim, > > JIRA issue has been created as you advised: > > https://issues.apache.org/jira/browse/OPENMEETINGS-1269 > > JIRA Title: 'Internal Error' Message on Deleting / Selecting a User in > Admin/User Panel" > > -- -- > Regards, > > Susheel Jalali > > Coscend Communications Solutions > > Elite Premio Complex Suite 200 Survey No 7 & 8 Balewadi Pune 411045 > Maharashtra India > > __Web site:<http://www.coscend.com/>www.Coscend.com > > ------------------------------------------------------------------ > > CONFIDENTIALITY NOTICE: See 'Confidentiality Notice Regarding E-mail > Messages from Coscend Communications Solutions' posted at: > <http://www.coscendcommunications.com/Terms_and_Conditions.html> > http://www.Coscend.com/Terms_and_Conditions.html > > On 10/16/15 13:58, Maxim Solodovnik wrote: > >> You have issue with your java timezones :( >> somehow you get user in your system with timezone IST >> later on this timezone was not found by java >> not sure how is this possible >> >> please file JIRA issue with stacktrace and I will try to address it >> >> On Fri, Oct 16, 2015 at 1:56 PM, Susheel Jalali < >> [email protected]> >> wrote: >> >> Dear Vasiliy and Maxim, >>> >>> Please ignore previous email, as I attached the wrong portion of the >>> Logs. Also, the MailHandler Error was fixed by changing the port. >>> >>> As you requested, below is the CORRECT log output. >>> >>> We deleted that user entry in database that was giving “internal error >>> Return to Home page”. Then, everything worked fine. But later, the same >>> error appeared while just CLICKING a particular user (not others). Then, >>> we deleted this new user entry in database. Now everything is working >>> fine again. >>> >>> In sum, the error regarding deletion of user appears randomly. The >>> solution is to delete the entry of that specific user in the mysql >>> database >>> and recreate the user entry. We are using mysql-JDBC-5.1.34. and MySQL >>> 5.1.37. >>> >>> Perhaps the starting point of clue is at: Unexpected error occurred >>> org.apache.wicket.WicketRuntimeException: Method onRequest of interface >>> org.apache.wicket.behavior.IBehaviorListener targeted at >>> org.apache.openmeetings.web.admin.users.UsersPanel$2$1@31a1d07e on >>> component [Item [Component id = 5]] threw an exception >>> at >>> >>> org.apache.wicket.RequestListenerInterface.internalInvoke(RequestListenerInterface.java:268) >>> ~[wicket-core-jar-6.20.0.jar:6.20.0] >>> >>> --- --- --- >>> <<Long Log snipped to avoid repeat of log from last email>> >>> >>> -- -- >>> >>> Thank you. >>> >>> Sincerely, >>> >>> Susheel Jalali >>> >>> Coscend Communications Solutions >>> >>> [email protected]_ >>> >>> Web site:www.Coscend.com <http://www.Coscend.com> >>> ------------------------------------------------------------------ >>> CONFIDENTIALITY NOTICE: See 'Confidentiality Notice Regarding E-mail >>> Messages from Coscend Communications Solutions' posted at: >>> http://www.Coscend.com/Terms_and_Conditions.html >>> >>> >>> >>> >>> -------- Original Message -------- >>> Subject: Re: Deleting Users in Admin causes Internal Error >>> From: Maxim Solodovnik <[email protected]> >>> Date: Thu, October 15, 2015 11:51 pm >>> To: dev <[email protected]> >>> Cc: "[email protected]" <[email protected]> >>> >>> the log you have provided has nothing in common with user deletion >>> (it is >>> regarding mail sending and is not affecting UI) >>> deleting user directly in DB is not solution unfortunately, it is >>> workaround :) >>> >>> if you will see "Internal error" again, please send me the part of >>> the >>> log with exception, so I can investigate and fix it :) >>> >>> Thanks in advance >>> >>> >>> On 10/15/15 14:46, Vasiliy Degtyarev wrote: >>> >>> Hello Susheel, >>>> >>>> Please send openmeetings.log file with errors stack and explain more >>>> details. >>>> >>>> Thanks, >>>> Vasiliy >>>> >>>> On 15.10.2015 13:13, Susheel Jalali wrote: >>>> >>>> Dear Maxim, >>>>> >>>>> We created an internal user and right after that this "Internal Error" >>>>> happened. >>>>> >>>>> In Chrome the Menu Items started scrolling UPWARDS. However in Firefox >>>>> the Menu Items were normal (downwards), but the user could not be >>>>> deleted. >>>>> >>>>> Could this be due to database corruption. If so, can we delete that >>>>> particular user from database and after that database will work. >>>>> >>>>> Tables "user_data" and "user_contact" have no rows (empty set). >>>>> >>>>> From which Table should we delete this user? >>>>> >>>>> Is this installation recoverable, or should we re-install the whole >>>>> database? >>>>> >>>>> Sincerely, >>>>> >>>>> -- >>>>> Susheel Jalali >>>>> Coscend Communications Solutions >>>>> [email protected] >>>>> Web site:www.Coscend.com >>>>> ------------------------------------------------------------------ >>>>> >>>>> >
