Hi Rob, I like the idea of a satisfaction survey. I would suggest using an industry standard, the SUS. http://www.measuringusability.com/sus.php
It's been around for 25 years or so, it has provided reliable metrics, and it could prove to be a rich data source. Another alternative is to create the survey in Google Forms and then embed it on sub-page. I've used this approach in many classes taught online, and it goes pretty well. Plus you get more questions. Best, gz On Wed, Dec 11, 2013 at 10:24 AM, Rob Weir <robw...@apache.org> wrote: > Google has a new service that makes it easy to add a website > satisfaction survey to a website. The free version has 4 questions > that are asked of 500 random website visitors each month. We would be > given results on a monthly basis. (They also have a paid version of > this service where you can customize the questions, but I think the > free version is fine for our use). > > The questions are: > > I. Overall, how satisfied are you with this website? > > 1) Very satisfied > 2) Somewhat satisfied > 3) Neither satisfied nor dissatisfied > 4) Somewhat dissatisfied > 5) Very dissatisfied > > II. What, if anything, do you find frustrating or unappealing about > this website? > > III. What is your main reason for visiting this website today? > > IV. Did you successfully complete your main reason for visiting this > website today? > > 1) Yes, I was successful > 2) I'm still completing my reason for visiting > 3) No, I tried but wasn't successful > > You can see an example of what the survey looks like here: > > http://www.google.com/insights/consumersurveys/websat_example > > Adding it to the website is easy: a single line added to the header. > > Regards, > > -Rob > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > For additional commands, e-mail: dev-h...@openoffice.apache.org > > -- --- Gregory B. Zobel, Ph.D. Assistant Professor of Educational Technology MSEd Program Coordinator Western Oregon University 345 N. Monmouth Ave Monmouth, OR 97361
