for that you would have to alter the database schema.
On Wed, Feb 25, 2015 at 6:12 AM, Roald <depja...@gmail.com> wrote: > Dear all, > > I want to make a small adaption to this CustomerSLA module: > http://opar.perl-services.de/package/D/DI/DIETMARB/CustomerSLA > > I would like to increase the amount of accepted characters of the > CustomerIDs field. > > Step one is to increase the Cols and Rows in > /opt/otrs/Kernel/Config/Files/CustomerSLA.xml > > <ConfigItem Name="SLAPreferences###02_CustomerIDs" Required="0" > Valid="1"> > <Description Translatable="1">List of customer company IDs for which > this SLA applies.</Description> > <Group>CustomerSLA</Group> > <SubGroup>Frontend::SLA::Preferences</SubGroup> > <Setting> > <Hash> > <Item > Key="Module">Kernel::Output::HTML::SLAPreferencesGeneric</Item> > <Item Key="Label">CustomerIDs</Item> > <Item Key="Desc">List of customer company IDs for which this > SLA applies.</Item> > <Item Key="Block">TextArea</Item> > <Item Key="Cols">50</Item> > <Item Key="Rows">3</Item> > <Item Key="PrefKey">CustomerIDs</Item> > </Hash> > </Setting> > </ConfigItem> > > But If I change Cols and Rows the amount of characters when I hit Submit in > the AdminCustomerSLA window still gets limited to 250 characters. How do I > increase the max lenght of characters of CustomerIDs ? > > Thank you very much, > With kind regards. > Roald > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
