I had a suspicion that I would need to do something like that. Would you happen to know how to go about this?
Thank you very much, With kind regards, Roald Op 25 feb. 2015 18:05 schreef "Paul Robert Marino" <prmari...@gmail.com> het volgende: > for that you would have to alter the database schema. > > On Wed, Feb 25, 2015 at 6:12 AM, Roald <depja...@gmail.com> wrote: > > Dear all, > > > > I want to make a small adaption to this CustomerSLA module: > > http://opar.perl-services.de/package/D/DI/DIETMARB/CustomerSLA > > > > I would like to increase the amount of accepted characters of the > > CustomerIDs field. > > > > Step one is to increase the Cols and Rows in > > /opt/otrs/Kernel/Config/Files/CustomerSLA.xml > > > > <ConfigItem Name="SLAPreferences###02_CustomerIDs" Required="0" > > Valid="1"> > > <Description Translatable="1">List of customer company IDs for > which > > this SLA applies.</Description> > > <Group>CustomerSLA</Group> > > <SubGroup>Frontend::SLA::Preferences</SubGroup> > > <Setting> > > <Hash> > > <Item > > Key="Module">Kernel::Output::HTML::SLAPreferencesGeneric</Item> > > <Item Key="Label">CustomerIDs</Item> > > <Item Key="Desc">List of customer company IDs for which > this > > SLA applies.</Item> > > <Item Key="Block">TextArea</Item> > > <Item Key="Cols">50</Item> > > <Item Key="Rows">3</Item> > > <Item Key="PrefKey">CustomerIDs</Item> > > </Hash> > > </Setting> > > </ConfigItem> > > > > But If I change Cols and Rows the amount of characters when I hit Submit > in > > the AdminCustomerSLA window still gets limited to 250 characters. How do > I > > increase the max lenght of characters of CustomerIDs ? > > > > Thank you very much, > > With kind regards. > > Roald > > > > _______________________________________________ > > OTRS mailing list: dev - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/dev > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev >
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