Yes this happened about 6 months ago when we had a person reopen a JIRA over and over despite being told not to. We changed the workflow such that Closed can't become Reopened.
I would not move anything to Closed unless you need it to be permanent for reasons like that. Resolved is the normal end state of JIRAs. On Sat, Jan 27, 2018 at 7:01 PM Xiao Li <gatorsm...@gmail.com> wrote: > Unable to reopen the closed JIRA? I am wondering if anybody changed the > workflow? > > Thanks, > > Xiao > > > > >
