Nothing would. The ASF would have to ban the account. There wouldn't be a
total solution in any event but this workflow helps solve several of these
rare corner cases.

On Sun, Jan 28, 2018, 1:19 PM Koert Kuipers <ko...@tresata.com> wrote:

> what would prevent a person who kept reopening a ticket from now creating
> a new ticket every time it is closed?
>
>
> On Sat, Jan 27, 2018 at 8:41 PM, Sean Owen <so...@cloudera.com> wrote:
>
>> Yeah you'd have to create a new one. You could link the two.
>>
>>
>> On Sat, Jan 27, 2018, 7:07 PM Xiao Li <gatorsm...@gmail.com> wrote:
>>
>>> Hi, Sean,
>>>
>>> Thanks for your quick reply. For example,
>>> https://issues.apache.org/jira/browse/SPARK-17282
>>>
>>> To reopen it, I need to create a new one, right?
>>>
>>> Thanks,
>>>
>>> Xiao
>>>
>>>
>>>
>>> 2018-01-27 17:02 GMT-08:00 Sean Owen <so...@cloudera.com>:
>>>
>>>> Yes this happened about 6 months ago when we had a person reopen a JIRA
>>>> over and over despite being told not to. We changed the workflow such that
>>>> Closed can't become Reopened.
>>>>
>>>> I would not move anything to Closed unless you need it to be permanent
>>>> for reasons like that. Resolved is the normal end state of JIRAs.
>>>>
>>>> On Sat, Jan 27, 2018 at 7:01 PM Xiao Li <gatorsm...@gmail.com> wrote:
>>>>
>>>>> Unable to reopen the closed JIRA? I am wondering if anybody changed
>>>>> the workflow?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Xiao
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>
>

Reply via email to