Thanks! Xiao
2018-01-28 11:23 GMT-08:00 Sean Owen <so...@cloudera.com>: > Nothing would. The ASF would have to ban the account. There wouldn't be a > total solution in any event but this workflow helps solve several of these > rare corner cases. > > On Sun, Jan 28, 2018, 1:19 PM Koert Kuipers <ko...@tresata.com> wrote: > >> what would prevent a person who kept reopening a ticket from now creating >> a new ticket every time it is closed? >> >> >> On Sat, Jan 27, 2018 at 8:41 PM, Sean Owen <so...@cloudera.com> wrote: >> >>> Yeah you'd have to create a new one. You could link the two. >>> >>> >>> On Sat, Jan 27, 2018, 7:07 PM Xiao Li <gatorsm...@gmail.com> wrote: >>> >>>> Hi, Sean, >>>> >>>> Thanks for your quick reply. For example, https://issues.apache.org/ >>>> jira/browse/SPARK-17282 >>>> >>>> To reopen it, I need to create a new one, right? >>>> >>>> Thanks, >>>> >>>> Xiao >>>> >>>> >>>> >>>> 2018-01-27 17:02 GMT-08:00 Sean Owen <so...@cloudera.com>: >>>> >>>>> Yes this happened about 6 months ago when we had a person reopen a >>>>> JIRA over and over despite being told not to. We changed the workflow such >>>>> that Closed can't become Reopened. >>>>> >>>>> I would not move anything to Closed unless you need it to be permanent >>>>> for reasons like that. Resolved is the normal end state of JIRAs. >>>>> >>>>> On Sat, Jan 27, 2018 at 7:01 PM Xiao Li <gatorsm...@gmail.com> wrote: >>>>> >>>>>> Unable to reopen the closed JIRA? I am wondering if anybody changed >>>>>> the workflow? >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Xiao >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>> >>
