On Wed, 2005-01-19 at 14:06 -0500, Daniel Carrera wrote:
> On Wed, Jan 19, 2005 at 01:09:06PM +0100, :murb: [maarten brouwers] wrote:
>
> > *Objectives*
> >
> > The objectives of the www-site are:
> > * Not just a banner
> > * Show new developments
> > * Introducing the key people
> > * News
> > * Events
> > * ...
>
> No, those are not the objectives of the home page. This is not primarily a
> marketing device. The things you just listed are all secondary. The most
> important things are those that most users are looking for. Those are, in
> order:
>
> * Obtain the product.
> * Get help, ask a question, read documentation, etc.
> * Learn about the project, product, etc ('about us').
>
> Things like news, events, and introducing people are all way down the
> list. This is not about what you want to tell the user, it's about what
> the user wants to know.
>
> Best,
I agree. One that I think is needed is some way to tell the user where
to get information. Support is a good start but falls a bit short in my
opinion. What I would like to see is some sort of site map that show the
user which project is most likely to provide information. I tried a long
time ago but it didn't fly. For example, today on users, someone asked
for info about OOo that is answered in Product Information. Obviously
they didn't see it.
Anyway some more food for thought.
--
Documentation Co-Lead
PLEASE - keep list traffic on the list. Email sent directly to me may
be
ignored utterly.
"Dinna meddle wi' things ye ken nuthin' aboot!"
J.Herriot
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