If the system did have those extra features, that would definitely justify them building their own system, IMHO. Ideally there'd be standard protocols, and FixMyStreet would integrate with them, but meanwhile...
By "extra features" here I mean that anyone should be able to see all the internal correspondence as it happens about the issue. Anyeon should be able to see what day the maintenance van is schedule to go there. If it can't be fixed just yet, there should be an explanation. Maybe it is cheaper to fix the problem with a bunch of other similar problems later. Maybe they are over worked and don't have enough money to employ more maintenance vans. Maybe they are always busy on this day, or at this time of year, and know that next month it'll be quiet and they can catch up. So yes, that kind of exposure to the internal database, in a clear usable way, would justify it. Looking here, there are some hints at fields like "approved" and "assigned name" which might be small steps forward in this context. http://www.lovecleanstreets.org/Reports/Report/de4acfe7-9feb-478f-a7c5-63c968831cb8 But not the kind of clear, rich information I'd ideally want. Francis On Fri, Apr 16, 2010 at 10:36:18AM +0100, Mark Pack wrote: > >From what (little) I know of the Lewisham system, I suspect the > motivation (rightly or wrongly) will have been the back-end admin. > > I believe Lewisham's system was design to be very closely integrated > with the systems the council / their contractors use both so that the > whole process can be managed more efficiently and so the public can > login to see exactly where the item has got to in the system. > > I think it's true to say that goes beyond what a council can do with > FixMyStreet, but by all means put me right... > > Mark > > > > On 16 April 2010 09:16, Etienne Pollard <[email protected]> wrote: > > Nick > > How about putting in a Freedom of Information request to London Councils, > > who funded the work: http://www.lovecleanstreets.org/Help/About links > > to http://www.londoncouncils.gov.uk/capitalambition/default.htm > > > > Etienne > > On Fri, Apr 16, 2010 at 9:09 AM, <[email protected]> wrote: > >> > >> There is nothing like duplicating an existing system. > >> > >> My immediate question, is how much local government has spent on this. > >> > >> Nick > >> _______________________________________________ > >> Mailing list [email protected] > >> Archive, settings, or unsubscribe: > >> > >> https://secure.mysociety.org/admin/lists/mailman/listinfo/developers-public > > > > > > > > -- > > Etienne Pollard > > [email protected] > > Want to make politics more transparent? Donate £5/month to > > TheyWorkForYou.com > > Find out more at http://www.pledgebank.com/twfypatrons > > > > _______________________________________________ > > Mailing list [email protected] > > Archive, settings, or unsubscribe: > > https://secure.mysociety.org/admin/lists/mailman/listinfo/developers-public > > > > _______________________________________________ > Mailing list [email protected] > Archive, settings, or unsubscribe: > https://secure.mysociety.org/admin/lists/mailman/listinfo/developers-public > -- Help beat party propaganda during this Election - www.democracyclub.org.uk _______________________________________________ Mailing list [email protected] Archive, settings, or unsubscribe: https://secure.mysociety.org/admin/lists/mailman/listinfo/developers-public
