This has been discussed before. No need for an FOI request, the cost of LoveCleanStreets is here: http://www.londoncouncils.gov.uk/London%20Councils/Item6LoveCleanStreetscover.pdf

As you can see from that document, part of it is to provide a two-way API so that other sites (FixMyStreet is mentioned) can feed in requests. I believe we're hoping to meet with Lewisham at some point. It certainly does integrate with their back-end systems, yes, and hopefully FixMyStreet will be able to feed into it better in the future.

ATB,
Matthew

Francis Irving wrote:
If the system did have those extra features, that would definitely
justify them building their own system, IMHO. Ideally there'd be
standard protocols, and FixMyStreet would integrate with them,
but meanwhile...

By "extra features" here I mean that anyone should be able to
see all the internal correspondence as it happens about the
issue. Anyeon should be able to see what day the maintenance
van is schedule to go there.

If it can't be fixed just yet, there should be an explanation.
Maybe it is cheaper to fix the problem with a bunch of other
similar problems later. Maybe they are over worked and don't have
enough money to employ more maintenance vans. Maybe they are
always busy on this day, or at this time of year, and know that
next month it'll be quiet and they can catch up.

So yes, that kind of exposure to the internal database, in a clear
usable way, would justify it.

On Fri, Apr 16, 2010 at 10:36:18AM +0100, Mark Pack wrote:
>From what (little) I know of the Lewisham system, I suspect the
motivation (rightly or wrongly) will have been the back-end admin.

I believe Lewisham's system was design to be very closely integrated
with the systems the council / their contractors use both so that the
whole process can be managed more efficiently and so the public can
login to see exactly where the item has got to in the system.

I think it's true to say that goes beyond what a council can do with
FixMyStreet, but by all means put me right...


On 16 April 2010 09:16, Etienne Pollard <[email protected]> wrote:

How about putting in a Freedom of Information request to London Councils,
who funded the work:  http://www.lovecleanstreets.org/Help/About links
to http://www.londoncouncils.gov.uk/capitalambition/default.htm

On Fri, Apr 16, 2010 at 9:09 AM, <[email protected]> wrote:
There is nothing like duplicating an existing system.

My immediate question, is how much local government has spent on this.


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