On 3/16/2010 12:36 PM, Sergiu Dumitriu wrote:
> On 03/16/2010 11:17 AM, Silvia Rusu wrote:
>>
>>
>> Sergiu Dumitriu-2 wrote:
>>>
>>>
>>> I don't like our current @XWiki Twitter account, so I'd be -1 for
>>> promoting it. Another (English) account which would just mirror blog
>>> posts would be good, though.
>>>
>>>
>>
>> Hi,
>>
>> I'm going to make the same case for Twitter I made on the Incubator :)
>>
>> I'm +1 for a dedicated xwiki.org Twitter account. The account could serve
>> both the purpose of a communication channel and helping our existing and
>> potential users find their way around XWiki.org:
>>
>> As a communication channel the account could be used to broadcast:
>>
>>      * XWiki releases and news
>>      * XWiki events that the community may take an interest in
>>      * XWiki.org blog posts
>>      * Tips about using XWiki
>>      * The latest XWiki contributions
>>      * OS events and news
>
> +1 on these, except the last one, which gets a +0; it's hard to define 
> what is important for our followers in terms of Open Source/Free Software.
>
>> Answering questions and approaching potential users:
>>
>>      * The go to place for existing and potential users that are not
>> inclined
>> to use the lists to address questions about XWiki.
>
> -1.
> - User questions can't be answered in a tweet, maybe just as "See this 
> pastebin"
> - Tweets aren't archived and searchable, like a mailing list or a website.
> - It's hard to make contributions to a tweet "discussion".

I was thinking of simple questions that can be answered by pointing the user
to the appropriate documentation. Otherwise of course it's preferable
discussions are taken to the lists/website to insure everyone benefits from
the answers long term.

>
>>      * Attract new users by introducing them to XWiki. These are people
>> already searching for an open source wiki, asking for recommendations on
>> Twitter. Their needs could be met by XWiki products, applications, etc.,
>> but
>> they haven't yet heard of the project.
>
> -0, personally I don't like if a product approaches me directly:
> XWiki.org says "Try xwiki.org"
> This is too commercial, and a much too commercial push scares (some) 
> users away. I prefer recommendations from Real People.
>

Fair enough

-----
Silvia Rusu
Tester & Documentation Writer - XWiki
http://twitter.com/silviarusu
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