In other words, now that I'm an RSP, make it more difficult so nobody else
can become one!
You seem to be asking OpenSRS to make their service less accessible, and
with as few features as possible. Come on, you are talking about an
Internet-based market in which information flows freely to everyone. You
can't expect to keep your customers in the dark. Even if OpenSRS made it a
point to hide from your clients, another registrar would step in to fill the
demand for low-cost services.
If your customers are going around you, it only means they didn't think the
value you were adding to what OpenSRS offers was worth what they were paying
you.
Another view point is that the more RSP's OpenSRS recruits, and the more
features they add, the bigger their volume and the lower their costs per
domain. That's the only way they will survive in the long run, and the only
way they can continue to keep our wholesale prices low.
----- Original Message -----
From: "ecs" <[EMAIL PROTECTED]>
To: "Ross Wm. Rader" <[EMAIL PROTECTED]>; "William X. Walsh"
<[EMAIL PROTECTED]>
Cc: "Marc Schneiders" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Thursday, October 12, 2000 11:23 AM
Subject: Re: Re[2]: New services: forwarding/DNS?
This is not quite true. You already compete for our clients by making it so
easy to become an RSP and allow non-RSPs input to these discussion lists.
When one of our clients visit your site they are immediately told how easy
it is to become an RSP themselves. We have lost several large clients to
you this way.
Many that remain do so because of the services that we offer that they can
not get from you as an RSP. Once you start offering these same type of
services to RSPs that I currently offer to my clients, we expect to lose
many more to you. This is why we say no in every survey.
We also expect to more to you once you may it easy for RSP to RSP transfers.
Many have register domains with us and are now RSPs themselves. We expect
that they will transfer those domains to their own account once you make
such transfers easy to do.
So you are directly competing with your RSPs who make the public aware of
OpenSRS now and will compete even more directly as you make these additional
services available to RSPs.
So for once William is correct. Does not happen very often, but in this
case he is correct and you are expanding the ways that you will directly
compete with your RSPs once you make these additional services available.
You may knock these other Registrars, but you are doing the same thing in a
more subtle way. How do you think you expanded the number of RSPs so
rapidly, had it not been for the clients of your RSPs discovering OpenSRS
through your RSPs' selling actions and then discovering from your site and
these discussion lists how easy it was to become an RSP themselves and
bypass the RSP that introduce them to your service?
So you have always competed with your RSPs for the clients that the RSPs
introduced to your company. And not just with Domain Direct, but directly
through your advertising, your site design and your mailing lists. You just
have not been upfront about your competition with your RSPs.