At 09:17 AM 10/27/00 -0400, you wrote:
>Some notes on implementation just to help OpenSRS along: Setup the envelope
>sender address (not the FROM header but something different) on the renewal
>e-mails that you send to have the domain-id or domain-name encoded in them.
>Something like: "[EMAIL PROTECTED]". Now when a bounce message
>comes to this address, software can easily determine which domain this is for
>and take appropriate action (such as sending e-mail to the other contacts).
this is the way we are going to do it (close enough anyways).
>I'd also like to see a record of what notification e-mails have
>bounced/sent in
>the "view active domain" page (action=view_domain) in the RWI.
>
>Something like a log:
>
>8/10/2000 - sent two month notification to [EMAIL PROTECTED]
>9/10/2000 - sent one month notification to [EMAIL PROTECTED]
>9/10/2000 - e-mail to [EMAIL PROTECTED] bounced
>9/10/2000 - sent notification to [EMAIL PROTECTED],
>[EMAIL PROTECTED]
>
>This way if the customer does not get the notification, we have a real history
>of actions to PROVE that "yes, we did our due diligence here". And since the
>administrative e-mail address may actually change over the course of this
>interaction if the customer edits their domain, having a record of what e-mail
>addresses were notified would be very nice.
>
>Thoughts?
We will definitely be logging all actions, and recording them in a place
RSPs can easily see them.
Thanks for taking the time to write.
Regards,
sA
Scott Allan
Director OpenSRS
[EMAIL PROTECTED]
