At 07:37 PM 10/26/00 -0500, you wrote:
> >From the spec: "Offering an 'opt-in' managed renewal service; once
>configured this service will automatically send email to the billing
>contact...
>
>What action is planned for the case when the renewal notice sent to the
>Billing contact is returned as "undeliverable?" It is recommended that in
>this event, an e-mail be sent to the Owner and Admin contacts informing them
>that the Billing e-mail address is invalid and include the original renewal
>notice for their follow-up action. Optionally, this e-mail could contain
>information stressing the importance of maintaining accurate contact info
>and point them to a FAQ on the subject.
This is a really good suggestion. We had planned to manage bouncing
messages in our spec, but hadn't thought it through this far - I will
ensure this added.
> >From the spec: "At the renewal date, if the name has not been renewed,
>Tucows will send an email message to the admin and billing contacts..."
>
>This "final e-mail message" must also be sent to the Owner contact e-mail,
>if different from the Admin and Billing contacts. OpenSRS has defined the
>Owner contact as the true owner of the domain service with the Admin and
>Billing contacts as delegated agents working on behalf of the owner.
>Therefore, it is very important that the true owner be notified of the
>impending loss of the domain name.
Agreed.
>The spec indicates that this final e-mail message will "...refer them to
>their RSP for renewal. RSPs will be allowed to manually stop this message
>from going out on a 'per name' basis."
>
>I would suggest adding the following features in the RWI to support this
>paragraph:
>
>-- The URL specified in the "final e-mail message" will be configurable by
>the RSP.
Absolutely.
>-- Provide a view that displays the domain names that are scheduled for
>"final e-mail" distribution. This display will provide an option for
>canceling the sending of this e-mail notice.
We will also consider this -
Thanks for taking the time to write.
Regards,
sA
Scott Allan
Director OpenSRS
[EMAIL PROTECTED]
