Hi Chuck,
> The only difficulty with doing deletions is we are CHARGED a
transaction
> fee if the deletion occurs after 5 days. Also, we'll have to build
a
> system whereby we verify for SURE that the customer no longer wants
the
> domain, or there's proof of non-payment (etc). It's a tricky
business
> giving resellers the ability to delete domains - there's no undo
button.
> If you delete a domain AND you're not supposed to, OpenSRS is
ultimately
> responsible (and ICANN mandates are HARSH at times).
Okay, that's clear. Regarding the "undo button", as you call it :) :
A domain deletion needs a signed fax of the domain owner (NOT the RSP)
sent to Tucows. The provider/RSP cannot delete them on his own. Does
that sound better to you? :)
However, I don't know why you are being charged?! I can delete domains
with other registrars without any problems and costs, so are you sure
ICANN is not cheating on you? *g*
I have no problems with paying a little fee for deleting domain names,
but we have been waiting about ONE MONTH for the deletion, and we
really need to get rid of those two domains. I am very happy with
OpenSRS, but waiting more than one month for a domain deletion is not
good :-)
Thanks,
Florian