Hi William -
Sorry if you have not yet heard from us - we are on this and will sort
this out - apologies for the delay.
Scott Allan
Director, OpenSRS
[EMAIL PROTECTED]
On Tue, 3 Apr 2001, William X. Walsh wrote:
> Hello John,
>
> Did your straighten out yet?
>
> I haven't gotten a response from tech support at all to my emails
> since it started, and my account has still not shown the $30 credited
> back that was lost.
>
> Monday, April 02, 2001, 2:26:20 AM, John M. Joy wrote:
>
> > "William X. Walsh" wrote:
> >>
> >> I was able to register the names later in the day, but I am still
> >> missing the money from the initial failed attempts, which reported
> >> that they had succeeded and charged me, when in fact they had not.
> >>
> >> Fortunately, I've only got $30 tied up in that mess.
>
> > ...and that leads to the question I had for tech support: do I
> > retry, or in doing so, will I only manage to bediddle things
> > further? (In my instance, the domains in question are showing
> > up in my "completed" list.) I was kind of hoping to get an
> > answer from support one way or the other before trying (or better
> > still, see that somebody did a query for transactions occurring
> > during that "unplanned outage" window and fixed them, making action
> > on my part unnecessary).
>
> > JMJ
>
>
>
>
> --
> Best regards,
> William mailto:[EMAIL PROTECTED]
>
>
