"William X. Walsh" wrote:
> 
> Hello John,
> 
> Did your straighten out yet?
> 
> I haven't gotten a response from tech support at all to my emails
> since it started, and my account has still not shown the $30 credited
> back that was lost.

Nope - not yet.  Haven't heard from tech support (beyond the autoresponder
email containing the ticket number).  I've advised our member to
resubmit his registration request - it's better we get the things
registered and up and running, and argue about the extra $30 charge
later.

A recent thread mentioned the system balking over "invalid" (but valid)
nameservers.  FWIW, when I approved the three domains in question
Sunday AM, on two of them I received a "nameserver does not exist"
error.  Of course, the nameserver _does_ exist in the registry and
has for some time, and is even a nameserver of an OpenSRS-registered
domain.  And no, the errors on these three did not stop the system
from listing them as "completed" and debiting our account.

JMJ
-- 
John M. Joy, Principal                        [EMAIL PROTECTED]
Joy Associates         http://joyassociates.com/associates/jmj.html

Producer of the Electronic Valley - - Connecticut's Lower Naugatuck
Valley region on-line:                 http://electronicvalley.org/

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