> I can say or comment on how good the support system is in regard to replying
> back and solving the queries. but one things is clear Charles help/solves
> the query much better and faster than support.
Abso-bloody-lutely.
I emailed [EMAIL PROTECTED] & [EMAIL PROTECTED] within 5 minutes of
each other. Ken replied to the question within 2 hours with an answer that
enabled me to get on with what I was doing. What did support say (24 hours later)?
"I'm afraid this is not something we have further information on."
Very useful.
Perhaps OpenSRS can sack all their support staff apart from the techy ones and just
get them to read this list? How about it? Perhaps they can pass the cost savings
on to us loyal RSPs in the form of lower registry fees...
(no doubt a point for discussion on many occasions)
--
Stewart Boutcher Systems Support
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