JB Segal wrote:
> Basically, if someone's going to 'slam' you, as this effectively is, is there
A domain transfer 'slamming' the losing registrar? How does this compare
to the highway robbery purpetrated by NSI since they started charging back
in 1996?
> a reason to believe that they'll await your confirmation and not just lie
> about getting it? The presumption of sleaziness is already there in the
> initial attempt to steal the registration, thus, the losing registrar DOES
> have a legit. reason to question xfers.
However, one must also consider the sleaziness of a registrar not allowing
a transfer to happen. Notably, my recent experience (as communicated to
the list) with NSI not acknowledging my approval message.
One should also realize that someone (read: any ICANN accredited
registrar) who has invested over $6,000, and made an additional $170,000
available for security, is not likely to throw that away by lying about
receiving confirmation for one domain.
When registrars get protective over domains, it simply causes more issues
for us to deal with and lower profit margins for them. What, truly, is
one domain worth to NSI?
Is it worth the hours of customer service time this one error has caused
(I have three CSR's working on this, two of them supervisors, plus whoever
they consult with to get this going)? Based on an average wage of, say,
$10/hr, they chew up any profit they may have stood to gain with only
about 3.5 hours total. Considering that I've spent at least 2 on the
phone with them, and they've done enough research to warrant at least 1.5
hours, we're already passed that 3.5 hours, and this transfer will
eventually succeed, leaving them without even the $35 to cover this cost.
> As the PITA factor is high in correcting such things, safety nets are not
> bad, per se.
Well, in my experience, in all dealings with NSI the PITA factor is
already just about positive infinity, so for it to get higher because you
have to correct the already mentioned 0 errors is virtually impossible.
-kb
--
Kris Benson
ABC Communications
+1 (250)612-5270 x14
+1 (888)235-1174 x14
