Ken Joy wrote:
>The Issue:
>
>CIRA also sends each registrant a reminder email at 60, 30, 7 and 0 days
>from expiry. I think this is going to complicate things somewhat with our
>model, since we pretty much count on the fact that Resellers are the only
>people who message their customers. This keeps things simple, as Registrants
>know who to contact for service.
>
>How do you all feel about the fact that CIRA will be sending these notices
>out? Maybe my concerns are ill founded?
>
Grr. CIRA..
It irritates me and creates confusion and more work explaining things to
customers. A lot of customers already get confused by the existing CIRA
policy of sending emails requiring confirmation of the domain name,
creating temporary passwords, permanent passwords, passwords for use on
alternating Thursdays, etc. Personally I wish they would adopt the
model used by the gtld registry and get their finger out of the pie,
except when necessary for regulatory purposes.
Scott
