There's already clearly a template that OSRS uses to create that message. It's actually incredibly easy to do with Perl and other string-capable programming languages; the only forseeable difficulty would be setting it up to read a different template depending on the reseller. For those not comfy with setting up their own letter, they can use a default OSRS letter that, one would hope, puts the domain name in the subject :)
Mike http://www.spyproductions.com/ ----- Original Message ----- From: "genie" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, October 31, 2001 10:10 AM Subject: Re: domain renewal notices customization > Yes, our customers also complain - they have difficulty finding the domain - > human mind is used to see the most important stuff first. If anything, it > would make sense to place the pre-written domain and expiration date FIRST > and not last. I suspect many customers do not bother scrolling down and > just discard the message. > > Our renewal rate is not so hot so I would like to do everything possible to > have a clear renewal message out to them, > something like > > SUBJECT: {{domain_name}} 60 day renewal notice from {{reseller_name}} > // so they do not throw it away as a spam from dozens of email marketing > companies who already wrote to them// > > BODY: > > Dear {{billing_first_name}}, > > Your {{domain_name}} will expire on {{expiration_date}} ...... > > //our renewal text is almost screen and a half long so some customers have > difficulty finding the domain name all the way under customer service > signiture tag// > > cheers > Genie > eyeondomain.com > > ----- Original Message ----- > From: "SpyProductions, Inc." <[EMAIL PROTECTED]> > To: "erol M" <[EMAIL PROTECTED]>; "genie" <[EMAIL PROTECTED]> > Cc: <[EMAIL PROTECTED]> > Sent: Wednesday, October 31, 2001 6:23 AM > Subject: Re: domain renewal notices customization > > > > I agree that it would be nice to be able to customize where the domain > name > > and expiration appear. I hate having to open the message and scroll to > the > > bottom to be able to see what domain is about to expire. I know, it's 2 > > seconds out of my way, but when checking them in large quantities it can > > take time. > > > > Just a thought. > > > > Mike Frazer > > SpyProductions, Inc. > > http://www.spyproductions.com/ > > > > > > ----- Original Message ----- > > From: "erol M" <[EMAIL PROTECTED]> > > To: "genie" <[EMAIL PROTECTED]> > > Cc: <[EMAIL PROTECTED]> > > Sent: Wednesday, October 31, 2001 7:13 AM > > Subject: Re: domain renewal notices customization > > > > > > > The SRS system will automagically place the domain name into the > > > email...At the bottom of the message the expiry_date and domain_name > will > > > appear when the message is sent to the domain owner. > > > > > > On Tue, 30 Oct 2001, genie wrote: > > > > > > > we have the following in our setup for customer's renewal reminder: > > > > > > > > Dear Customer: > > > > > > > > Your domain(s) will expire in 60 days. > > > > > > > > {{domain_name}} > > > > > > > > > > > > And customer's email looks exactly like that - e.g. {{domain_name}} > > appears > > > > in their email instead of the actual domain. > > > > > > > > Does anyone know how to write in the actual domain name into the text > of > > our > > > > message? > > > > > > > > cheers > > > > Genie > > > > eyeondomain.com > > > > > > > > > > > > > > ------------------------------------- > > > Once, during Prohibition, I was forced > > > to live for days on nothing but food and water. > > > W. C. Fields (1880 - 1946) > > > > > > erol M > > > > > > > > > > >
