Chargebacks have nothing to do with the live interface and no, there really is no way to get it back. However, if you sell someone a domain name, the only valid reason for a chargeback is if the card was stolen and used without the cardholder's knowledge to buy the domain.
Here is what you do: 1) use AVS (address verification) to verify all billing addresses with the cardholder's billing address 2) use CVV2 (this verifies those little numbers on the back of the card...another safety check 3) fight all other chargebacks. If you sell a domain name to someone, they pay for it with a credit card, and you deliver the name (ie, process it correctly, etc) and you provide all services that you specify on your website, they have no grounds for the chargeback and while fighting the chargeback is certainly an inconvenience, you should not have a problem with this. Other resellers are even going so far as to check the IP addresses to make sure they make sense with the location of the buyer. -bryanw HalfPriceNames Domain Registry http://www.halfpricenames.com/ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, December 05, 2001 4:59 PM To: 'Michael Brody'; [EMAIL PROTECTED] Subject: RE: What to do if credit card fails - domain already registered... Michael Brody [mailto:[EMAIL PROTECTED]] wrote: > > I have not seen this situation. > > Chargebacks due to fraud but not a recall of an approval. This poses the same problem though - you presumably registered the domain and then the chargeback occurred. How do you hand this? You certainly don't want the perpetrator of the fraud to keep the domain name. I'm not cleared on the live server yet so perhaps this is obvious in the live interface. I don't see any options in the test system. -t
