Hi
Is there an on going problem with OpenSRS support it used to be top
notch?
I submitted an urgent request to support on Saturday and have not yet had a human
response back, even though the stated 72 hours have past.
It seemed an urgent and serious request for some help, and I try not to use the
support department more than a few times a year.
My customer is doing his nut not knowing if he is has or has not registered a domain
name, but nothing back from OpenSRS, as if some tickets just get forgotten about. I
seem to remember last year sending an email off to support and not getting a response
back, apart from the standard ticket number being issued. So I guess it is not just a
holiday period problem.
If there is anyone alive at OpenSRS here are our outstanding tickets.
#6932-000046-4194\464194
#6932-000046-4172\464172
Sorry to have to try this discussion group, its just that the support department used
to be much more responsive when we first brought our business to OpenSRS.
Best regards,
Wane
mailto:[EMAIL PROTECTED]
