Dude, How many times are you going to send that letter?
Mike Allen, 4CheapDomains.Net [EMAIL PROTECTED] http://www.4CheapDomains.Net (812) 275-8425 - Office (815) 364-1278 - Fax ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, January 07, 2002 9:25 PM Subject: Is there an on going problem > > Hi > > Is there an on going problem with OpenSRS support it used to be top > notch? > > I submitted an urgent request to support on Saturday and have not yet had a human response back, even though the stated 72 hours have past. > > It seemed an urgent and serious request for some help, and I try not to use the support department more than a few times a year. > > My customer is doing his nut not knowing if he is has or has not registered a domain name, but nothing back from OpenSRS, as if some tickets just get forgotten about. I seem to remember last year sending an email off to support and not getting a response back, apart from the standard ticket number being issued. So I guess it is not just a holiday period problem. > > If there is anyone alive at OpenSRS here are our outstanding tickets. > #6932-000046-4194\464194 > #6932-000046-4172\464172 > > Sorry to have to try this discussion group, its just that the support department used to be much more responsive when we first brought our business to OpenSRS. > > Best regards, > Wane > > mailto:[EMAIL PROTECTED]
