Re: Pending Reg. Response Again....

Tue, 05 Mar 2002 00:14:50 -0800

LOL Mike!
I have had no delays for registering the .biz domains. Thankfully I must add. I don't think they should use problems as an
excuse for that happening, I believe you learn from your mistakes, correct the problems, then don't let it happen again. I'm
sure they have tons of excuses, "well we are just too busy", "we have just had too many requests, millions even".
 
Take a lesson from Wal-Mart, who does more business, then any of us, including Netsol, the .biz registry, and All of us
put together! Don't create excuses, Create answers. The one thing I do respect about "Wally World", is that they have
a person who just sits at the front door, to say "GREET" you. Every one of the Wal-Marts around here do, anyways, and there
are a LOT of them.
 
If Netsol, took the same approach (ANY business for that matter), to customer satisfaction then the Web would be quite
a different place. But oh no, to big of a risk. Spend money making customers HAPPY. Won't happen.
 
I think that if the .biz registry, while on the subject, EVERY registry, should take into consideration the CUSTOMER FIRST,
not profits, then they would not let problems happen more than one time, or several if they all happen at the same time,
then after they are aware of it, FIX IT THEN, don't delay. Don't get a cup of coffee first, check stock prices, sales, or anything,
just fix the dang problem, then when the customers are HAPPY, profits will take care of themselves.
 
A great man once said, "Don't trip over pennies on the way to making dollars". In my mind, that is a VERY powerful statement.
If we spend the pennies fixing problems, making our customers HAPPY, then they will spend MORE dollars with us.
A very good reward for treating people like they deserve to be treated, with respect, dignity, enthusiasm, and as a person who
is providing meals for your kids, education, or whatever.
 
Happy customers make for re-peat sales. Unhappy people will go else where, USUALLY. I know unfortunately, you cannot get
a .biz domain anywhere else, but the .biz registry. What a monopoly! :-}
 
All I am saying is the .biz registry, should FIX their problems instead of saying well, uhm, uh, hmm.
JUST DO IT!
 
Then people like Mike, Chuck :), and many others will have LESS to Fret over.
 
Anyways, just been a LONG day :) sorry to nag on your ear, tired of excuses from BUSINESSES as to why they
did not perform, or are NOT performing. Guess that's a BIG Part of life :(
 
 

Thanks
Richard.
http://www.firstratehosting.com/indexx.cgi "Your Host With the Most!"
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----- Original Message -----
From: Mike Allen
Sent: Monday, March 04, 2002 8:18 PM
Subject: Re: Pending Reg. Response Again....

It was a funny thing. The .Biz domain sat in the pending area waiting for a registry response, and then Chuck forced it through .Biz and they denied it. Then I re-registered it and it was approved and registered immediately with no delay. I don't think half of the TLD operators that make their system know what they are doing ;)  Not like I do either ;)
 
    As far as propagations go, they have been in 24 hours or less for us for a few weeks. (Just registration being held and not immediately registered that are getting under our skin ;)
 
O well. We finally got the domain, that's the important thing. I just get "Stuck In The Middle" when this stuff happens and we feel like idiots because we don't have an answer. ;)  Truth is, the domain should have never been waiting for registry approval but as chuck said the .Biz guys have a lot of problems right now. It appears that their registry is running off of a Commodore 64 with a 5 meg hard drive ;) (HAHA - Those were the good old days....)
 
Have a great day!
 
Mike Allen, 4CheapDomains.Net
[EMAIL PROTECTED]
http://www.4CheapDomains.Net   
(812) 275-8425 - Office
 
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----- Original Message -----
From: POWERHOUSE
Sent: Monday, March 04, 2002 8:20 PM
Subject: Re: Pending Reg. Response Again....

I actually registered a .biz 2 days ago, or so, and it was propagated the next day. Works just like a .com, or any other! :)
 
I too would be pretty upset if after that kind of speed, I was hit with a legthy delay. Kinda strange that it takes long at  times.
Must have a MIND of it's OWN! :)

Thanks
Richard.
http://www.firstratehosting.com/indexx.cgi "Your Host With the Most!"
http://register.firstratehosting.com/cgi-bin/index.cgi Register your Domain with prices starting at ONLY $8.50 Per Year!
https://www.firstratehosting.com/register/cgi-bin/name.cgi Pre-Register your .name domain TODAY!
----- Original Message -----
From: Mike Allen
Sent: Monday, March 04, 2002 3:01 PM
Subject: Re: Pending Reg. Response Again....

Charles......
 
    I guess I am just spoiled with all the other "immediate" registrations. I have a client that wants to know why he can't use his names yet as they know most are accessible in 1-3 days but still many .biz domains take a week sometimes. ;)  Any ideas when .biz registrations will flow more smoothly?
 
Mike Allen, 4CheapDomains.Net
[EMAIL PROTECTED]
http://www.4CheapDomains.Net   
(812) 275-8425 - Office
 
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----- Original Message -----
Sent: Monday, March 04, 2002 3:52 PM
Subject: RE: Pending Reg. Response Again....

What's the domain name?
 
You can always lookup the order at http://resellers.opensrs.net, and at the bottom is a "Check Transfer Status" button that finishes the order (if it's completed at the registry) within 15 minutes.
 
Note that our transfer script only runs once per day - if this domain went to the registry on the 28th, it's JUST near the 5 day mark - it's possible that the domain has transfered, and will resolve tonight (remember that Feb only has 28 days...)
 

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Mike Allen
Sent: March 4, 2002 3:39 PM
To: [EMAIL PROTECTED]
Subject: Pending Reg. Response Again....

I have a domain that has been "Waiting Registry Response" since the 28th. Can anyone at the SRS palace help??? This is starting to get very frustrating..... ;)
 
Thanks...
 
Mike Allen, 4CheapDomains.Net
[EMAIL PROTECTED]
http://www.4CheapDomains.Net   
(812) 275-8425 - Office
 
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http://www.DeerSearch.Com          Is currently paying $6.00 per sale to all affiliates!
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