Thankfully, he is able to perform this job without the customers actually seeing him, which might just scare them away! ;P
Scott Allan Director, OpenSRS [EMAIL PROTECTED] On Tue, 5 Mar 2002, Elliot Noss wrote: > Ummm......we like to think of Chuck as our Wal-Mart greeter type. > > ----- Original Message ----- > From: POWERHOUSE > To: Mike Allen > Cc: [EMAIL PROTECTED] > Sent: Tuesday, March 05, 2002 3:14 AM > Subject: Re: Pending Reg. Response Again.... > > > LOL Mike! > I have had no delays for registering the .biz domains. Thankfully I must > add. I don't think they should use problems as an > excuse for that happening, I believe you learn from your mistakes, correct > the problems, then don't let it happen again. I'm > sure they have tons of excuses, "well we are just too busy", "we have just > had too many requests, millions even". > > Take a lesson from Wal-Mart, who does more business, then any of us, > including Netsol, the .biz registry, and All of us > put together! Don't create excuses, Create answers. The one thing I do > respect about "Wally World", is that they have > a person who just sits at the front door, to say "GREET" you. Every one of > the Wal-Marts around here do, anyways, and there > are a LOT of them. > > If Netsol, took the same approach (ANY business for that matter), to > customer satisfaction then the Web would be quite > a different place. But oh no, to big of a risk. Spend money making customers > HAPPY. Won't happen. > > I think that if the .biz registry, while on the subject, EVERY registry, > should take into consideration the CUSTOMER FIRST, > not profits, then they would not let problems happen more than one time, or > several if they all happen at the same time, > then after they are aware of it, FIX IT THEN, don't delay. Don't get a cup > of coffee first, check stock prices, sales, or anything, > just fix the dang problem, then when the customers are HAPPY, profits will > take care of themselves. > > A great man once said, "Don't trip over pennies on the way to making > dollars". In my mind, that is a VERY powerful statement. > If we spend the pennies fixing problems, making our customers HAPPY, then > they will spend MORE dollars with us. > A very good reward for treating people like they deserve to be treated, with > respect, dignity, enthusiasm, and as a person who > is providing meals for your kids, education, or whatever. > > Happy customers make for re-peat sales. Unhappy people will go else where, > USUALLY. I know unfortunately, you cannot get > a .biz domain anywhere else, but the .biz registry. What a monopoly! :-} > > All I am saying is the .biz registry, should FIX their problems instead of > saying well, uhm, uh, hmm. > JUST DO IT! > > Then people like Mike, Chuck :), and many others will have LESS to Fret > over. > > Anyways, just been a LONG day :) sorry to nag on your ear, tired of excuses > from BUSINESSES as to why they > did not perform, or are NOT performing. Guess that's a BIG Part of life :( > > > > Thanks > Richard. > http://www.firstratehosting.com/indexx.cgi "Your Host With the Most!" > http://register.firstratehosting.com/cgi-bin/index.cgi Register your Domain > with prices starting at ONLY $8.50 Per Year! > https://www.firstratehosting.com/register/cgi-bin/name.cgi Pre-Register your > .name domain TODAY! > > ----- Original Message ----- > From: Mike Allen > To: POWERHOUSE > Cc: [EMAIL PROTECTED] > Sent: Monday, March 04, 2002 8:18 PM > Subject: Re: Pending Reg. Response Again.... > > > It was a funny thing. The .Biz domain sat in the pending area waiting for a > registry response, and then Chuck forced it through .Biz and they denied it. > Then I re-registered it and it was approved and registered immediately with > no delay. I don't think half of the TLD operators that make their system > know what they are doing ;) Not like I do either ;) > > As far as propagations go, they have been in 24 hours or less for us for > a few weeks. (Just registration being held and not immediately registered > that are getting under our skin ;) > > O well. We finally got the domain, that's the important thing. I just get > "Stuck In The Middle" when this stuff happens and we feel like idiots > because we don't have an answer. ;) Truth is, the domain should have never > been waiting for registry approval but as chuck said the .Biz guys have a > lot of problems right now. It appears that their registry is running off of > a Commodore 64 with a 5 meg hard drive ;) (HAHA - Those were the good old > days....) > > Have a great day! > > Mike Allen, 4CheapDomains.Net > [EMAIL PROTECTED] > http://www.4CheapDomains.Net > (812) 275-8425 - Office > > ---------------------------------------------------------------------------- > -------------------- > *** DeerSearch.Com - Get Targeted Traffic to your site for as little as > 1 penny per visit! > http://www.DeerSearch.Com Is currently paying $6.00 per sale to all > affiliates! > ---------------------------------------------------------------------------- > -------------------- > *** PWDOnLine.Com - Looking for someone to design your web-site? Here we > are! > http://www.PwdOnline.Com > (815) 364-1278 - Fax > > ----- Original Message ----- > From: POWERHOUSE > To: Mike Allen ; [EMAIL PROTECTED] > Sent: Monday, March 04, 2002 8:20 PM > Subject: Re: Pending Reg. Response Again.... > > > I actually registered a .biz 2 days ago, or so, and it was propagated the > next day. Works just like a .com, or any other! :) > > I too would be pretty upset if after that kind of speed, I was hit with a > legthy delay. Kinda strange that it takes long at times. > Must have a MIND of it's OWN! :) > > Thanks > Richard. > http://www.firstratehosting.com/indexx.cgi "Your Host With the Most!" > http://register.firstratehosting.com/cgi-bin/index.cgi Register your Domain > with prices starting at ONLY $8.50 Per Year! > https://www.firstratehosting.com/register/cgi-bin/name.cgi Pre-Register your > .name domain TODAY! > > ----- Original Message ----- > From: Mike Allen > To: [EMAIL PROTECTED] > Sent: Monday, March 04, 2002 3:01 PM > Subject: Re: Pending Reg. Response Again.... > > > Charles...... > > I guess I am just spoiled with all the other "immediate" registrations. > I have a client that wants to know why he can't use his names yet as they > know most are accessible in 1-3 days but still many .biz domains take a week > sometimes. ;) Any ideas when .biz registrations will flow more smoothly? > > Mike Allen, 4CheapDomains.Net > [EMAIL PROTECTED] > http://www.4CheapDomains.Net > (812) 275-8425 - Office > > ---------------------------------------------------------------------------- > -------------------- > *** DeerSearch.Com - Get Targeted Traffic to your site for as little as > 1 penny per visit! > http://www.DeerSearch.Com Is currently paying $6.00 per sale to all > affiliates! > ---------------------------------------------------------------------------- > -------------------- > *** PWDOnLine.Com - Looking for someone to design your web-site? Here we > are! > http://www.PwdOnline.Com > (815) 364-1278 - Fax > > ----- Original Message ----- > From: Charles Daminato > To: Mike Allen ; [EMAIL PROTECTED] > Sent: Monday, March 04, 2002 3:52 PM > Subject: RE: Pending Reg. Response Again.... > > > What's the domain name? > > You can always lookup the order at http://resellers.opensrs.net, and at the > bottom is a "Check Transfer Status" button that finishes the order (if it's > completed at the registry) within 15 minutes. > > Note that our transfer script only runs once per day - if this domain went > to the registry on the 28th, it's JUST near the 5 day mark - it's possible > that the domain has transfered, and will resolve tonight (remember that Feb > only has 28 days...) > > Charles Daminato > OpenSRS Product Manager > Tucows Inc. - [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Mike Allen > Sent: March 4, 2002 3:39 PM > To: [EMAIL PROTECTED] > Subject: Pending Reg. Response Again.... > > > I have a domain that has been "Waiting Registry Response" since the 28th. > Can anyone at the SRS palace help??? This is starting to get very > frustrating..... ;) > > Thanks... > > Mike Allen, 4CheapDomains.Net > [EMAIL PROTECTED] > http://www.4CheapDomains.Net > (812) 275-8425 - Office > > ---------------------------------------------------------------------------- > -------------------- > *** DeerSearch.Com - Get Targeted Traffic to your site for as little as > 1 penny per visit! > http://www.DeerSearch.Com Is currently paying $6.00 per sale to all > affiliates! > ---------------------------------------------------------------------------- > -------------------- > *** PWDOnLine.Com - Looking for someone to design your web-site? Here we > are! > http://www.PwdOnline.Com > (815) 364-1278 - Fax >
