Did I make a booboo? I submitted an application on behalf of our customer (first cert, so I wanted to go thru and see everything for myself in order to coach future clients). I believe I entered everything just as we entered ours a few months ago. Ours was a .com name, so our WHOIS has our company name in it, though it is a sole proprietorship. We needed to fax in our provincial biz. name registration doc as proof of right.
Now this customer (also sole proprietorship) has a .ca name, so her WHOIS can only have her name as organization even though she has a provincial Biz license (biz name reg). CIRA views a d.b.a as an individual, will only allow a person's name as registrant. On the CSR, I entered only her name since it is supposed to exactly match the WHOIS. On her cert application, I entered 'Her Name d.b.a Her Company' and 'Her Company' as company. So Entrust is asking for personal ID such as drivers licence. Which one is wrong ? Jo Shea
