are you a new reseller?

i and many others were contacted a while back about this.

Swerve

> From: "jyclee" <[EMAIL PROTECTED]>
> Date: Sat, 13 Apr 2002 16:17:30 -0400
> To: <[EMAIL PROTECTED]>
> Subject: Re: [EMAIL PROTECTED]
> 
> oh geesh...  Speaking of which.  It would have been nice if someone emailed
> the resellers that you actually changed the email address because I was
> going by the email which I passed the testing which listed the support email
> as [EMAIL PROTECTED]!  speaking of which. when are you going to fix that
> support faq.htm.  those links for question 12 and 13 of the getting started
> faq is sorely needed.  not everyone thinks linux is the best os to use. :P
> ----- Original Message -----
> From: "Charles Daminato" <[EMAIL PROTECTED]>
> To: "Chuck Hatcher" <[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Saturday, April 13, 2002 3:51 PM
> Subject: Re: [EMAIL PROTECTED]
> 
> 
>> I've removed the reference from the archives, if those that are responding
>> could remove the reference from the inline text it would help :)
>> 
>> Ross is going to call me a censor now!
>> 
>> Charles Daminato
>> TUCOWS Product Manager
>> [EMAIL PROTECTED]
>> 
>> On Sat, 13 Apr 2002, Chuck Hatcher wrote:
>> 
>>> So much for keeping that one private.
>>> 
>>> ----- Original Message -----
>>> From: "Doug Friend" <[EMAIL PROTECTED]>
>>> To: "jyclee" <[EMAIL PROTECTED]>
>>> Cc: <[EMAIL PROTECTED]>
>>> Sent: Saturday, April 13, 2002 2:19 PM
>>> Subject: Re: [EMAIL PROTECTED]
>>> 
>>> 
>>>> Hi,
>>>> 
>>>> OpenSRS closed support for that address due to too many endusers
> writing
>>> to it.
>>>> You should direct your questions (if you're a reseller of course) to
>>>> [EMAIL PROTECTED]
>>>> 
>>>> Quoting jyclee <[EMAIL PROTECTED]>:
>>>> 
>>>>> I've notice that sending support questions to this email seems to
> vanish
>>>>> or
>>>>> I never get a response whether it was received. read etc.  Anyone
> else
>>>>> having the same problem?   For example I emailed support about their
>>>>> broken
>>>>> and expired links in the support_faq and it was never fixed.  They
>>>>> simply
>>>>> told me it was redirected, completely ignoring the fact i emailed
> them
>>>>> that
>>>>> their links for the files are gone or does not exist.
>>>>> 
>>>>> 
>>> 
>>> 
>> 
>> 

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