> > You should direct your questions (if you're a reseller of course) to > > **********@opensrs.org.
Is it just me, or were we specifically told to NOT publically advertise the special reseller email address for support? ---copy follows---- OpenSRS Live Reseller Update 08/17/01 2. New email address for OpenSRS Support ------------ OpenSRS Technical Support has a new email address! In an effort to ensure that our resellers get the best technical support possible, we are introducing a new, reseller only, technical support address and deprecating the older, all too well known, [EMAIL PROTECTED] All resellers should now email: *************@opensrs.org The old address ([EMAIL PROTECTED]) will be answered for a time, but email sent to the new address will receive priority. Please keep the new email address confidential; we do not want to dilute this important communication channel. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Robert Rivers Sent: Monday, April 15, 2002 8:54 AM To: [EMAIL PROTECTED] Subject: Re: [EMAIL PROTECTED] Now, for a slightly more articulate answer ;) Actually, [EMAIL PROTECTED] has not been closed. Some of the answers that we sent to [EMAIL PROTECTED] bounced. Ken Joy wrote: > > Doh! > > Ken > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]]On Behalf Of Doug Friend > > Sent: Saturday, April 13, 2002 2:20 PM > > To: jyclee > > Cc: [EMAIL PROTECTED] > > Subject: Re: [EMAIL PROTECTED] > > > > > > Hi, > > > > OpenSRS closed support for that address due to too many endusers > > writing to it. > > You should direct your questions (if you're a reseller of course) to > > **********@opensrs.org. > > > > Quoting jyclee <[EMAIL PROTECTED]>: > > > > > I've notice that sending support questions to this email seems to vanish > > > or > > > I never get a response whether it was received. read etc. Anyone else > > > having the same problem? For example I emailed support about their > > > broken > > > and expired links in the support_faq and it was never fixed. They > > > simply > > > told me it was redirected, completely ignoring the fact i emailed them > > > that > > > their links for the files are gone or does not exist. > > > > > > -- Robert Rivers OpenSRS Technical Operations http://www.opensrs.org/Support_FAQ.shtml
