The new secret support address should be <md5hash-RSPname>@rspsupport.opensrs.net and should only accept email from an RSP supplied list of authorized RSP representatives.
Any mail which is sent to an invalid address @rspsupport.opensrs.net or which comes from an unauthorized address should be dropped into the low priority [EMAIL PROTECTED] address. If anybody gives out their private support address, you simply route them into the main pool from then on. Problem solved. But I'm not a bitter support monkey, noooooo no. Charles Daminato wrote: > Yeah, we were - some people make mistakes occasionally. Don't worry, the > next address will be virtually impossible to actually type without a dvorak > keyboard so you'll have to cut and paste it from the reseller's interface or > enter it into your address book so it'll be harder to ruin ;) > > We've made it a policy, also, to explicitly not answer end user questions > when sent to that particular address, but frankly, sometimes it's hard to > tell :) > > Remember, if it leaks too much, the only people that really get harmed are > resellers. I appreciate you "chuck-ifying" the address below in your reply > (which everyone should to in order to prevent further mistakes) > > Ross - no comments from you! ;) -- The nice thing about standards, there is enough for everyone to have their own.
