I have experimented with configs further
setting everyithing related to allow renew= 1 and authorenew = 1
('cause we can always modify templates)
then in manage just try renew one of the domains on the list that are
expiring
via get_expire_domains type=expiring
= there is no order reference generated on customer's screen, the screen
simply refreshes to List of domains in profile, renewal does not appear
in pending orders in RWI, renewal does not appear in completed orders,
order# does not appear on customer's screen
we are testing this on Live server since we pend all new orders and
renewals
cheers
Genie
----- Original Message -----
From: "Charles Daminato" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Monday, May 13, 2002 4:39 AM
Subject: RE: version 2.53 renewals not working?
> Genie,
>
> I'm not sure about the order, however. If you have "allow_auto_renew"
set
> to 0, the client code won't allow that flag to be altered. You can
chose to
> show the current state of that flag to your customers (hence it being
in the
> templates), or simply remove that part of the reporting table from the
> templates.
>
> When you get a response from the system, is an order # generated and
shown
> to the client?
>
> Charles Daminato
> OpenSRS Product Manager
> Tucows Inc. - [EMAIL PROTECTED]
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Genie
Livingstone
> > Sent: May 11, 2002 7:53 PM
> > To: [EMAIL PROTECTED]
> > Subject: version 2.53 renewals not working?
> >
> >
> > or am I missing something obvious-
> >
> > our current setup in conf file
> >
> > # A payment system must be implemented before
> > # giving your customers access to turn auto renew
> > # on for a new domain.
> >
> > # allow_auto_renew => 0,
> >
> >
> > allow_renewals => 1,
> > allow_auto_renewal_message => 0,
> >
> > this leads me to believe that we can allow renewals via manage.cgi
and
> > prevent autorenewals
> > but it does not seem to be the case.
> >
> > Both renewals and auto-renew options appear on customer's screens
via
> > manage.cgi
> > but when I attempt to renew the domain, system returns no error but
the
> > domain renewal request does not end up in pending orders nor it gets
> > renewed - such request simply does not go through?
> >
> > Our RWI is set to pend new domains and pend renewal requests
> >
> > Anyone solved this issue?
> >
> > Cheers
> > Genie
> > Magi
> >
> >
> >
>
>
