We are upgrading from 2.4 version and there we have never used renewals
via manage cgi
we created add on to renew.cgi and used that one

so as far as I know we did not run manage.cgi in production for renewals
yet

cheers
Genie
Magi Inc


----- Original Message -----
From: "Charles Daminato" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Monday, May 13, 2002 7:37 AM
Subject: RE: version 2.53 renewals not working?


> I've done some digging and it appears the renewal functionality for
> manage.cgi hasn't changed considerably for several versions.  Do you
have
> this working with a previous version?
>
> Charles Daminato
> OpenSRS Product Manager
> Tucows Inc. - [EMAIL PROTECTED]
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Genie
Livingstone
> > Sent: May 13, 2002 10:29 AM
> > To: [EMAIL PROTECTED]
> > Subject: Re: version 2.53 renewals not working?
> >
> >
> > I  have experimented with configs further
> > setting everyithing related to allow renew= 1  and authorenew = 1
> > ('cause we can always modify templates)
> > then in manage just try renew one of the domains on the list that
are
> > expiring
> > via get_expire_domains type=expiring
> > = there is no order reference generated on customer's screen, the
screen
> > simply refreshes to List of domains in profile, renewal does not
appear
> > in pending orders in RWI, renewal does not  appear in completed
orders,
> > order# does not appear on customer's screen
> > we are testing this on Live server since we pend all new orders and
> > renewals
> > cheers
> > Genie
> >
> >
> > ----- Original Message -----
> > From: "Charles Daminato" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> > Sent: Monday, May 13, 2002 4:39 AM
> > Subject: RE: version 2.53 renewals not working?
> >
> >
> > > Genie,
> > >
> > > I'm not sure about the order, however.  If you have
"allow_auto_renew"
> > set
> > > to 0, the client code won't allow that flag to be altered.  You
can
> > chose to
> > > show the current state of that flag to your customers (hence it
being
> > in the
> > > templates), or simply remove that part of the reporting table from
the
> > > templates.
> > >
> > > When you get a response from the system, is an order # generated
and
> > shown
> > > to the client?
> > >
> > > Charles Daminato
> > > OpenSRS Product Manager
> > > Tucows Inc. - [EMAIL PROTECTED]
> > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED]]On Behalf Of Genie
> > Livingstone
> > > > Sent: May 11, 2002 7:53 PM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: version 2.53 renewals not working?
> > > >
> > > >
> > > > or am I missing something obvious-
> > > >
> > > > our current setup in conf file
> > > >
> > > >                # A payment system must be implemented before
> > > >                # giving your customers access to turn auto renew
> > > >                # on for a new domain.
> > > >
> > > >                # allow_auto_renew => 0,
> > > >
> > > >
> > > >            allow_renewals => 1,
> > > >            allow_auto_renewal_message => 0,
> > > >
> > > > this leads me to believe that we can allow renewals via
manage.cgi
> > and
> > > > prevent autorenewals
> > > > but it does not seem to be the case.
> > > >
> > > > Both renewals and auto-renew options appear on customer's
screens
> > via
> > > > manage.cgi
> > > > but when I attempt to renew the domain, system returns no error
but
> > the
> > > > domain renewal request does not end up in pending orders nor it
gets
> > > > renewed - such request simply does not go through?
> > > >
> > > > Our RWI is set to pend new domains and pend renewal requests
> > > >
> > > > Anyone solved this issue?
> > > >
> > > > Cheers
> > > > Genie
> > > > Magi
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>


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