I've done some digging and it appears the renewal functionality for
manage.cgi hasn't changed considerably for several versions.  Do you have
this working with a previous version?

Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Genie Livingstone
> Sent: May 13, 2002 10:29 AM
> To: [EMAIL PROTECTED]
> Subject: Re: version 2.53 renewals not working?
>
>
> I  have experimented with configs further
> setting everyithing related to allow renew= 1  and authorenew = 1
> ('cause we can always modify templates)
> then in manage just try renew one of the domains on the list that are
> expiring
> via get_expire_domains type=expiring
> = there is no order reference generated on customer's screen, the screen
> simply refreshes to List of domains in profile, renewal does not appear
> in pending orders in RWI, renewal does not  appear in completed orders,
> order# does not appear on customer's screen
> we are testing this on Live server since we pend all new orders and
> renewals
> cheers
> Genie
>
>
> ----- Original Message -----
> From: "Charles Daminato" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> Sent: Monday, May 13, 2002 4:39 AM
> Subject: RE: version 2.53 renewals not working?
>
>
> > Genie,
> >
> > I'm not sure about the order, however.  If you have "allow_auto_renew"
> set
> > to 0, the client code won't allow that flag to be altered.  You can
> chose to
> > show the current state of that flag to your customers (hence it being
> in the
> > templates), or simply remove that part of the reporting table from the
> > templates.
> >
> > When you get a response from the system, is an order # generated and
> shown
> > to the client?
> >
> > Charles Daminato
> > OpenSRS Product Manager
> > Tucows Inc. - [EMAIL PROTECTED]
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Genie
> Livingstone
> > > Sent: May 11, 2002 7:53 PM
> > > To: [EMAIL PROTECTED]
> > > Subject: version 2.53 renewals not working?
> > >
> > >
> > > or am I missing something obvious-
> > >
> > > our current setup in conf file
> > >
> > >                # A payment system must be implemented before
> > >                # giving your customers access to turn auto renew
> > >                # on for a new domain.
> > >
> > >                # allow_auto_renew => 0,
> > >
> > >
> > >            allow_renewals => 1,
> > >            allow_auto_renewal_message => 0,
> > >
> > > this leads me to believe that we can allow renewals via manage.cgi
> and
> > > prevent autorenewals
> > > but it does not seem to be the case.
> > >
> > > Both renewals and auto-renew options appear on customer's screens
> via
> > > manage.cgi
> > > but when I attempt to renew the domain, system returns no error but
> the
> > > domain renewal request does not end up in pending orders nor it gets
> > > renewed - such request simply does not go through?
> > >
> > > Our RWI is set to pend new domains and pend renewal requests
> > >
> > > Anyone solved this issue?
> > >
> > > Cheers
> > > Genie
> > > Magi
> > >
> > >
> > >
> >
> >
>
>

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