We get this all the time when transferring names from UK2, they are not at all helpful when a customer wants to transfer a domain away from them. Also Joker made it a bit harder to transfer a domain from them by introducing an additional step to the transfer procedure. However, it is possible to transfer a domain from UK2, this is how we do it;
Instruct the customer to go to the Joker web site (www.joker.com) and register a Login Email using the email address that was originally used when the domain was registered. Log in to the Joker site and select Servicezone from the left hand menu. Select change under Domain - Modification, and change the administrative contact email address to an address that you have access to. Select transfer under Domain - Transfer to other Registrar, and enter the domain name that you want to transfer. At this point Joker will send the administrative contact an email regarding transfer acceptance, this must be approved as stated. You will be instructed when the 10 day transfer acceptance period will start. You can request the transfer to OpenSRS at any time during the 10 day transfer acceptance period. The good thing is that Joker will process and approve the inbound transfer request as soon as it is received from OpenSRS. .uk transfers from UK2 are a real pain too. Kind regards, Richard. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Gregor Streng Sent: 26 June 2002 13:45 To: [EMAIL PROTECTED] Subject: RE: Transfer not approved Hi, That's the funny thing. The customer's email is listed in the owner contact but he never gets the email. The opensrs system says "sending owner approval to [EMAIL PROTECTED]" [EMAIL PROTECTED] says "We are not responding to transfer requests" They do have their own procedure, which includes changing nameserver beforehand and sending a fax to them. Said that their system can't deal with our second nameserver though opensrs can. uk2.net uses joker.com. I managed to find a statement on joker's website about transferring domains. Joker says the only thing needed is approval from the owner or admin contact. Anyway I'm getting the feeling that this is a one way road. Once uk2.net for ever uk2.net. One last question, is there any standard procedure for transferring domains? Thx Gregor -----Original Message----- From: Charles Daminato [mailto:[EMAIL PROTECTED]] Sent: 25 June 2002 12:32 To: Gregor Streng; [EMAIL PROTECTED] Subject: RE: Transfer not approved Gregor, You must contact the current domain owner in some fashion if you wish the transfer to come through. If this is your customer's domain, he must have access to the email (or something similar to GET access to the email) Charles Daminato OpenSRS Product Manager Tucows Inc. - [EMAIL PROTECTED] > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Gregor Streng > Sent: June 25, 2002 5:55 AM > To: [EMAIL PROTECTED] > Subject: Transfer not approved > > > Hi all, > > > One of our customers wanted to transfer one of his domains to opensrs. > Therefore we issued the transfer request but we never received a owner > approval. What means the hostmaster of the other company didn't never > approve the transfer > request. > We wrote him a few mails but never received any response. > What next? > No, they don't have a phone number nor a fax number on their website. > > Is there any procedure for such things? > > Thx in advance > Gregor
