----- Original Message -----
Sent: Thursday, September 12, 2002 2:13
PM
Subject: RE: V-Guys and their request
#
Check the notes directly from the original declined
order
Also
- stick this burr in Verisign's arse:
Given that the default registry mechanism for an untouched transfer
request is to ACK the transfer....
and
given that the ONLY way the transfer could have been declined is by a specific
action (NACK) on Verisign's part....
How
could they have NACKd the transfer if they didn't know about it?
Methinks there's a serious flaw in their system, or ... some
such.
Charles Daminato
OpenSRS Product Manager
Tucows Inc. -
[EMAIL PROTECTED]
Hi Charles,
Problem is that we
re-started the transfer from the declined orders, but when we goto the
waiting registry approval area and view notes for the domain, the first
attempt isn't showing anything. It just says the transfer request was sent
to the registrant.... So at this point I can't dig it up... ;o)
----- Original Message -----
Sent: Thursday, September 12, 2002
1:38 PM
Subject: RE: V-Guys and their request
#
Where possible, we parse the tracking number (sent by the Verisign
system to the registrar - i.e. us) and place it into the logical Declined
Order
So look up the domain under Declined Orders, and check in the
notes.
Note that if Verisign claims they have no record of the transfer
request, there likely won't be a tracking number (or NIC number, as
they're called, since they have the format NIC-xxxxxxx where xxxxxxx is a
bunch of numbers and stuff)
Charles Daminato
OpenSRS Product Manager
Tucows Inc.
- [EMAIL PROTECTED]
Hi All,
I got the following
e-mail. He needs the Veri guys request number and upon looking through
our documents in the API etc I am not able to locate where I can get
this information (Just our reference numbers etc.) The domain in
question doesn't expire for nearly 2 years he simply wants to get all
his domains out of their system in fear of all the publicity they are
getting from their recent practices. Please advise me anyone if they
know the best route to retrieve this info the V-Guys want....
Thanks...
<quote>
Mike,
I contacted Verisign just a few minutes
ago to find out why the request was denied, to give my consent, etc...
They told me they didn't have any "record" of a transfer request and
suggested that I ask you if you had a Tracking Number or Request Number
from Verisign regarding the transfer...
Can you check to see if have a tracking
number (for the old and the new request); then I can contact customer
service again and maybe get this resolved.
</quote>
