"Elliot Noss" wrote on: Tuesday, November 05, 2002 2:03 PM Subject: RE: Changing Admin Info after Refund > ..., and I want to make this very clear, from our perspective the reseller > is our client. From a contractual/ICANN perspective the registrant is our > client. I indicated earlier that we will take this to ICANN for a > clarification on their interpretation of the agreement.
Elliot and the group, I could not resist to jump in on this one: we register domains via OpenSRS as well as other Registrars due to our need to expired domain monitoring effectivness, dynamic DNS record management etc.... Other Registrars view their Resellers as their Clients, e.g. those Registrars sold the domain to us - we are the domain registrant in their records, hence we have the authority to resell the domain as well as take it back in case of chargeback. It diminishes chargebacks incredibly well when you can disclose in your contract that the domain ownership hinges on successfull payment settlement and that a chargeback, insufficient funds check etc... removes the domain ownership/use from the customer who did not pay for the domain. This is only possible when Registrar VIEWS us the Reseller as the domain Registrant and keeps their records in such way.... I am not an expert but from what I see in our control panels, in the eyes of a Registrar, we are the Registrant and the we resold it, leased it, used it, sit on it :-) . It makes a lot of sense - we do business with the Registrar, we are their customer, weather we purchase 1000 domains for our own use or to resell is a matter of a separate issue. Registrar views us as a customer, they obtained payment from us, they give us full ownership and control of domains we have paid them for.... No matter how much we hedge against credit card fraud, it will always be there: last night I had attempt from Novosibirsk, Russia IP address to register KOSTYAN.COM for 10 years plus ordering our most expensive hosting package for a quarter with a credit card of a fellow in Glendale, California...whose credit card passed AVS and authorized the charge.... so no matter how much we police and warn, there will always be those mostly foreign kids who will try the scam. We found that pending transactions is less costly than real time registrations, that would let transactions such as the above referenced one through... and we do pend religiously due to credit card fraud. Cheers Genie Livingstone
