Re: Disappearing Renewals

[Michael Dean]

I'm really curious. The opensrs system of 40 days of grace for payment seems fair to me -- I don't know of another competing wholesaler that is more consistent, more fair in situations like this. How could the grace period thing be changed to make it better for all?
I agree on the vendor list thing -- Everybody should get on the list who wants on the list and is currently fulfilling their obligations as a reseller, regardless of size. To me, I think an alphabetical list is best, because if I were looking for a partnership with a reseller for my company, I would pull the whole list and start viewing sites and calling people up, since I insist on working only with partners I can talk to. And Tucows shouldn't care even if the list is used by other companies to prospect. In a way, I want to be prospected by wholesalers or service providers of new innovative services. Tucows will retain their resellers because of their services to us as their customers, not by hiding us in the closet. And they will retain their largest customers not by restricting the reseller list, but by providing better service.