To my knowledge (and Ross will correct me if I am wrong) The process does NOT require much paperwork. Once a domain is in the grace redemption period, The registrar (in this case TUCOWS) needs to submit a request to redeem the name. This is done through the interface they have with the registry. Within 7 days they need to confirm the request to redeem the name. After the name is confirmed the name is placed back into the zone files, the new expiration date for the domain is one year later than the OLD EXPIRATION DATE of the domain.
As far as the experience of the end user, If you have your notifications turned on the customer is notified 90, 60, 30 days prior to expiration, and upon expiration. If I were planning on being unavailable for an extended period of time I would make sure that all domains that I own that are expiring anywhere near the time frame that I will be unavailable would be renewed. As resellers we should practice due diligence to notify our customers that their domains are due for renewal, this is good customer service and good for our business. But the customer who allows his domain to expire needs to be held responsible for not minding his own house. Under the old system an end user who allowed his name to expire had approximately 45 days after the date of expiration to correct his mistake. And the cost to the end user would only be the cost of renewing the domain. Should the user not renew his domain in that time period, the domain went back into the general pool and was available for anybody to register - in addition some domains were 'held' in limbo for well over 45 days and never released to the general population for registration. Under the new system the end user still has approximately 45 days after the date of expiration to correct his mistake at the cost of a renewal. In addition the user has an additional 30 days of grace redemption period to correct his mistake by paying a premium. The user can still wait out the 30 days of grace redemption period and try to get the name when it drops. Down side for the end user - the domain does not resolve for an additional 30 days.. but it already has not been resolving for about 40 days and they didnt notice and correct the problem. Up side for the end user if the domain was REALLY important to them they have an additional 30 days to get it back. Yes at a hefty premium which I personally feel is a bit excessive but it still is an added 'service' to the end user. Michael On Wed, 26 Feb 2003, Swerve wrote: > That was dramatic, Evil.biz. > > Btw, i like the extra 30 days before domains drop. (after the 45) > I cannot fathom how Verisign justifies their prices. Did they create a 21 > layered bureaucracy to justify the high rates? > > Why don't they just maintain the whois and contact info until the domain is > finally deleted? Likely there's other technical reasons that haven't > surfaced. > > Would some Lurker from Verisign care to explain why it's so complicated and > expensive? > > Must smoke and then sleep. > > good night folks. > > Swerve > > > > > From: Loren Stocker <[EMAIL PROTECTED]> > > Date: Tue, 25 Feb 2003 21:38:31 -0800 > > To: "ezgoing" <[EMAIL PROTECTED]>, <[EMAIL PROTECTED]> > > Subject: Re: [Re: [redemption period]] > > > > Our friend EZGoing gets hit by a car. > > > > It so happens that his 175 inactive domains are due THAT day but EZGoing must > > spend his $1,750 for emergency treatment, in addition to losing the next six > > weeks of work. > > > > After a miserable recovery, EZGoing is discharged on the very day that the > > first 100 of his 175 domains go into Redemption Grace. How wonderful. Verisign > > and our naive committee members have saved the day! He only owes $15,000 to > > $20,000 for being forty days late on his $1,000 payment. He's late and nothing > > else matters. No excuses allowed. > > > > EZGoing, however, gladly pays up because he believes that, "$20,000 is not > > that high to recover from the mistake of not renewing on time." > > > > Suck it up folks. Redemption Grace was not really meant to protect consumers > > but to line the pockets of Verisign. Was it Martin Luther who wisely observed, > > "If the Pope can empty Purgatory for the price of an Indulgence, why doesn't > > he do it out of love?" Redemption? Grace? When you're being extorted for twice > > the price of WLS -- and 15- 20 times the renewal fee-- think of this payment > > as a spiritual awakening! > > > > Please don't get me wrong. I'm glad we have a Redemption Grace period, as it > > is the lesser of two evils -- total lose being the other! Yet, it's just SICK > > to see domain holders victimized for using it! Say "Grace" everyone. > > > > Loren > > www.Evil.Biz > > > > > > > > "ezgoing" <[EMAIL PROTECTED]> wrote: > > Actually from what I have been told this is a manual process that requires a > > lot of paperwork by the registrar to regain the domain from Verisign. > > Paperwork requires manpower which requires expense. So $150 or $200 may not > > be that high. And I believe $75 or $85 of that fee goes to Verisign. > > > > And there truly isn't any excuse to lose a domain name when you currently > > have 40 + days from expiration to renew the domain at the normal renewal > > rate. If a client does not realize his domain is not working prior to 45 > > days then the domain must not have been that important. If the domain is > > that important, then $200 is not that high to recover from the mistake on > > not renewing on time. > > > > I own 250 domains out of which I use about 75. I owned more until the > > change in .org and I decided not to keep the .org of these domains. I know > > when my domains are due to expire and I definitely know when one of my > > working domains goes down. I never wait till the last minute to renew. > > > > I have heard the argument that the domain may not be active and the client > > forgot about it or was too busy at the time. But I don't have much sympathy > > for this type of client. OpenSRS sends out a series of renewal notices in > > our name plus we send out a final notice five days prior to expiration and a > > final final the day before deletion. If the client ignores all these > > notices then the client must take responsibility for losing the domain name > > or now, pay the redemption fee to recover the domain name. > > > > > > ----- Original Message ----- > > From: "Loren Stocker" <[EMAIL PROTECTED]> > > To: "Readington.Com TLD support" <[EMAIL PROTECTED]>; > > <[EMAIL PROTECTED]> > > Sent: Tuesday, February 25, 2003 5:22 PM > > Subject: Re: [redemption period] > > > > > >> Well, I realize that this outrageous fee is the result of Verisign's > > policy, > >> but have we set an all time record for egregious late fees: 1500%! > >> > >> If this were banking people would go to jail for that. Better pay those > >> renews! > >> > >> Loren > >> > >> > >> > >> "Readington.Com TLD support" <[EMAIL PROTECTED]> wrote: > >> Client wants to turn on his domain after 45 day grass period so the domain > >> is now in redemption period, I've been advised by opensrs that there is > >> $150ish charge by them plus renewal. > >> > >> If client does not want to pay; > >> > >> Is there any other means to turn this back on or am I stuck waiting the 75 > >> days till it 'officialy' expires. And is that 75day rule solid? > >> > >> thks > >> > >> -steve > >> readington computers > >> > >> > >> > >> > > > > > > > > > > > > > > > > >
