Hi,
Just a side note to this whole thread. Any payment related issues should be
sent to our Payments Department directly ([EMAIL PROTECTED]). The support
staff does not have access to the billing system and cannot verify if your
card was charged twice etc.
Thanks
Joey Olson
Tucows Inc.
----- Original Message -----
From: "Mike Allen" <[EMAIL PROTECTED]>
To: "Swerve" <[EMAIL PROTECTED]>; "discuss-list" <[EMAIL PROTECTED]>
Sent: Thursday, March 27, 2003 12:05 PM
Subject: Re: Payment made to SRS?
Re: Payment made to SRS?Exactly and we don't wish to have 2 payments
deducted somehow... ;o)
----- Original Message -----
From: Swerve
To: Dave Warren ; Mike Allen ; discuss-list
Sent: Thursday, March 27, 2003 10:21 AM
Subject: Re: Payment made to SRS?
Problem is, the support turnaround is up to 48 hours.
Swerve
From: "Dave Warren" <[EMAIL PROTECTED]>
Date: Thu, 27 Mar 2003 03:26:23 -0700
To: "Mike Allen" <[EMAIL PROTECTED]>, "discuss-list"
<[EMAIL PROTECTED]>
Subject: Re: Payment made to SRS?
With all due respect, something relating to the accounting system really
will have to be handled by support, none of the list members (other then
OpenSRS staff members) will be able to help you I suspect.
----- Original Message -----
From: Mike Allen <mailto:[EMAIL PROTECTED]>
To: discuss-list <mailto:[EMAIL PROTECTED]>
Sent: Thursday, March 27, 2003 2:13 AM
Subject: Payment made to SRS?
Hi All,
Be a SRS reseller for a long (To us) while and this is the FIRST
TIME this has happened... Made a payment, and clicked CHARGED and it sat for
10 minutes. Hit charged again and it said the Payment Order #XXXXXXXXX had
already been processed. However, my bank is not showing that, and the funds
are NOT in our SRS account. Any Ideas? Help! We have several domains to be
registered. I have not wrote support as I know it will be a while for a hint
(Answer) and I need one much sooner. Please let me know if this has happened
to you and what the result was. I am trying to avoid trying it again and
having twice the funds their at once and trying to get a credit.
Thanks guys,
--
Mike Allen, 4CheapDomains.Net
[EMAIL PROTECTED]
http://www.4CheapDomains.Net
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