A second Live Reseller Update will be sent next week when the Maintenance Release is promoted to the LIVE environment. We will provide a clearer explanation of this functionality at that time. Thanks for the feedback and we are pleased you like the feature. Jacqui Cook Director Marketing, Tucows
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Robert L Mathews Sent: Tuesday, September 02, 2003 11:35 PM To: [EMAIL PROTECTED] Subject: Re: Revoke domains At 9/2/03 4:19 PM, George Kirikos wrote: >I think they likely used the word "revoke", because technically only >the registry ever deletes domains --- if you "revoke" a domain, it >would go into Redemption Grace Period, and not be actually deleted >(unless it was in the first few days of the registration, in which case >it wouldn't go through RGP). Right. From the description, though, it appears that it is exactly this; domains can be deleted only during the initial five days, registry allowing. A few thoughts on this. First, thanks, OpenSRS; this was the main feature missing from the domain registration service. We were quite seriously planning to leave OpenSRS for another registrar (to the extent that we had opened an account with another company), primarily due to this weakness. This changes things considerably. Secondly, I am pleased to find a refreshing lack of fine print. I was afraid that the details would say something like "domains can only be deleted with the permission of the registrant". That would make it useful in the case of accidental typos (assuming one could get the customer to confirm the deletion within five days, which is doubtful given the transfer process track record), but useless for deleting domain registrations that are determined to be fraudulent upon human review the next day, which is the main reason I want it (we lost several hundred dollars to domain fraud last month -- nearly all through expensive .cc and .tv domains, which we no longer sell as a result). I'm hoping the lack of fine print means the policy is something as simple as "resellers must not abuse this privilege or they'll use the right to use it", which would be fine. Thirdly, it would be nice if there was some kind of uniform terminology for this, because people are already confused. The update referred to "revoking" domains, whereas the QuickStart Guide refers to "deleting" them by choosing a RWI option to "refund" them. Finally, the update mentioned that this functionality had already been promoted to Horizon, but I don't see it in the Horizon RWI (perhaps it's buried in a submenu and I don't know where to look?). -- Robert Mathews, Tiger Technologies "Clever things make people feel stupid, and unexpected things make them feel scared."
