I have not encountered any clients leaving because we are Canadian, and in fact, since 9/11 I have actually had several American clients request that their web hosting be moved to our Toronto servers from the one we have in Baltimore. They felt it would be safer.
I agree with Gordon Hudson though, perhaps there was another reason he would have left. After all, why would he not just move the domains, what reason was there to also move the hosting? I think it's natural to want to be patriotic but I don't think it's reasonable for a customer to expect that EVERY product or service that his supplier sells him is going to be 'home grown'. Heather The Net Now >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] Behalf Of Robert L Mathews >Sent: Wednesday, October 01, 2003 1:53 AM >To: [EMAIL PROTECTED] >Subject: A Customer Concern > > >Today we had a customer call to inform us that he intends to transfer his >Web hosting and domain registration elsewhere. The reason? Because we're >doing business with Canadians. > >He did some research into his domain name and ferreted out the secret we >all so desperately try to keep hidden: Tucows has a Canadian address, and >is in fact staffed by known Canadians. > >He's from the Southern US, and informed us that he would only do business >with American companies. "Canadians don't like us", he stated. He further >noted that if you give Canadians money, "you're just feeding the wolves." > >It's not clear whether he felt that the Canadian people were metaphorical >wolves when it comes to finance, or if he literally thought the money was >used to feed a pack of wolves, which Tucows presumably keeps for >protection against grizzlies, etc., while crossing the howling wild >tundra around Toronto. > >-- >Robert L Mathews, Tiger Technologies >
