This is just bad web design. Some rookie web designer thought it would be prettier if a new window popped up without the usual window chrome.
The email requirement is also a very bad decision. It's not any type of validation (since you can obviously enter anything you like), so has the appearance of being purely for capturing email addresses. I'm guessing that Tucows just put up Bosch's FAQEngine straight out of the box without giving much thought to usability of the interface. Check this out if you want to see some _really_ bad web design from the same folks: http://www.boesch-it.de/english/index_java.html ----- Original Message ----- From: "Ben Kennedy" <[EMAIL PROTECTED]> To: "Discuss List" <[EMAIL PROTECTED]> Sent: Wednesday, October 15, 2003 12:56 PM Subject: helpcenter.tucows.com fails w/o JS > On 15 10 2003 at 2:12 pm -0400, OpenSRS Replies wrote in the LRU: > > >The Center is located at: http://helpcenter.tucows.com. Our new end-user > >support center has information on the gTLDs and ccTLDs along with general > >domain management information on subjects such as transfers and renewals, > >logging into manage.opensrs.net and changing contact information. This new > >help center is designed to reduce support related phone calls and emails > >(and attendant costs) to our resellers, and will > >provide accurate and timely information to your clients. > > This doesn't work. It returns the message: > > >If you are seeing a blank page, it is because you are running a pop-up > >manager that forbids pop-ups from this site. In order to use the Help > >Center , you will need to allow popups from the tucows.com domain. Please > > check the help documentation for your Web browser or pop-up manager for > > information on allowing popups. > > How arrogant! > > I'm using Safari with the "please disable the bloody annoying unsolicited > pop-ups that I did not request by clicking on a link" feature turned on. > > Is the help center designed to be inaccessible to everyone but those who > choose to run a user-agent with Javascript support and window.open() > functionality wide open? > > -ben > > -- > Ben Kennedy, chief magician > zygoat creative technical services > 613-228-3392 | 1-866-466-4628 > http://www.zygoat.ca > >
