I've been with Tucows (OpenSRS) for over 6 or 7 years now.... lucky enough I
hardly need support from them... but as usual when you do... you do
urgently.
I need an urgent change to MX records for a mail server change of a client. My situation now is:
- DNS management gives me errors on ALL zones I have... so I have to think
is a system error - I don't see any email regarding support windows... etc. I could be wrong
but I guess is not that.
- I go to see "System Status" on my reseller panel... and it doesn't work...
- I go to "after hours" emergency support (http://www.opensrs.org/.emerg/.)
and it doesn't work either...
Can someone let me know what is going on? Is this what you get normally when in need of help? Am I right when I miss the good old days of OpenSRS?
did you get a reply, Jose ?
kind regards philippe
